Head of School Partnerships & Nutrition Programs

Company: B&M Catering Co. | clambakeco.com | Location: 560 York Ave, Pawtucket, Rhode Island 02861 | Compensation: $65,000–$75,000 base + commission

Job Summary

B&M Catering Co. has been proudly serving Southern New England since 1984, delivering exceptional food and unmatched service across Rhode Island, Massachusetts, and Connecticut. Our Schools & Community division is one of the cornerstones of our business, and we are seeking an experienced and driven Head of School Partnerships & Nutrition Programs to lead our charter school meal programs. This is a high-impact role at the center of our business — overseeing approximately 7,500 daily school lunches, managing charter school partnerships, ensuring federal and state reimbursement compliance, and driving program growth through new and renewed contracts.

The ideal candidate is a Registered Dietitian (or equivalent) with a passion for child nutrition, strong operational instincts, and the ability to manage multiple school accounts with confidence and precision. You'll collaborate closely with our Executive Chef on menu development, oversee a direct report, and serve as the primary relationship manager for our charter school clients.

Key Responsibilities

School Partnerships & Contract Management

• Serve as the primary point of contact for charter school administrators, building and maintaining strong, long-term relationships
• Develop, negotiate, and manage contracts including renewals, pricing, and service expectations
• Support business growth by developing new school partnerships, managing bid and RFP processes, and overseeing contract renewals, with performance-based incentive opportunities
• Onboard new school clients and manage program rollouts from start to finish

Nutrition Program Leadership

• Lead menu development in collaboration with the Executive Chef on a 21-day rotating cycle
• Ensure all meal programs comply with USDA Food and Nutrition Service guidelines and National School Lunch Program requirements
• Manage dietary substitutions and accommodations for students with allergies or special nutritional needs
• Stay current on Rhode Island Department of Education and federal child nutrition regulations

Reimbursement & Claims Management

• Oversee all federal and state reimbursement processes for school meal programs
• Ensure accurate meal counts, eligibility documentation, and timely claims submission and reconciliation
• Maintain audit-ready records for contracts, claims, and compliance documentation
• Prepare materials for state reviews and program audits

Operations & Team Coordination

• Supervise one direct report (Sr. Operations Manager) responsible for meal counts, invoicing, and driver coordination
• Collaborate with kitchen, delivery, and on-site school staff to ensure consistent, high-quality service across all locations
• Resolve service or compliance issues quickly and effectively

Reporting & Analysis

• Track reimbursement revenue, contract performance, and program participation trends
• Provide regular performance and financial reports to leadership
• Identify and act on opportunities to improve efficiency, compliance, and participation

Qualifications

• Bachelor's degree in Nutrition, Dietetics, Business, Public Administration, or a related field (or equivalent experience)
• 2–5+ years of experience in school nutrition programs, food service contract management, or government reimbursement programs (CACFP, NSLP, SBP, SFSP, SMP, RIDE)
• Registered Dietitian (RD) credential strongly preferred
• Knowledge of federal and state child nutrition program compliance requirements 
• Strong organizational, communication, and problem-solving skills
• Proficiency in Microsoft Excel and data/records management systems

Preferred:

• Experience working with charter schools or K–12 food service operations
• Experience using the Health E Pro software program. This is what we use to facilitate menu compliance at the state and federal levels.
• Familiarity with Rhode Island child nutrition program requirements
• Background in catering or high-volume food service environments
• Demonstrated ability to manage multiple accounts and competing deadlines

Soft Skills We're Looking For

• Assertive and confident communicator
• Highly organized with strong time management
• Proactive problem-solver who thrives in a fast-paced, client-facing environment

Work Environment

• Office-based in Pawtucket, RI with regular field visits to partner charter schools
• Collaborative team environment working closely with kitchen, operations, and school staff
• Monday–Friday schedule; no weekends required

Work schedule

• Monday to Friday

Supplemental pay

• Commission pay

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching