Position: Sales Support Specialist
Position Overview:
As we expand our operations, we are looking for a driven and customer-focused Sales Support Specialist to join our growing team. You will play a key role in growing our customer base. You will be responsible for building relationships with new and existing clients, understanding their needs, and providing solutions that align with our product offerings. If you thrive in a fast-paced environment, enjoy problem-solving, and have a passion for sales, we’d love to hear from you!
Responsibilities:
- Develop and maintain relationships with new and existing customers through phone, email, and in-person communication.
- Identify customer needs and recommend appropriate products from our wide range of moving, shipping, and industrial supplies.
- Proactively reach out to potential clients to generate new business opportunities.
- Process orders, provide quotes, and ensure timely follow-up on customer inquiries.
- Work closely with the operations and logistics teams to ensure efficient order fulfillment.
- Maintain accurate records of sales activity, customer interactions, and order history in the CRM system.
- Meet or exceed sales targets and contribute to the overall growth of the company.
Qualifications:
- Previous experience in inside sales, customer service, or account management (experience in packaging, moving, or industrial supplies is a plus).
- Strong communication and interpersonal skills with a customer-first mindset.
- Ability to handle multiple customer inquiries and prioritize tasks effectively.
- Self-motivated and goal-oriented with a drive to succeed in a competitive sales environment.
- Proficiency in Microsoft Office and CRM software is preferred.
- High school diploma or equivalent; college degree is a plus.
What We Offer:
- Opportunity to be part of a growing company with a strong family-oriented culture.
- Health benefits, paid time off, and 401K with match.
