Position: Inbound Sales & Design Associate
We are a locally owned and customer-focused furniture business, seeking a friendly, professional, and motivated Furniture Sales Associate to join our team. In this role, you will be the first point of contact for walk-in customers, phone inquiries, and online leads. Your goal will be to provide a welcoming showroom experience, understand each customer’s needs, and guide them through our product offerings to find the perfect solution.
Responsibilities:
- Greet and assist customers in a warm, engaging manner - both in person and via phone/email.
- Understand customer preferences and recommend furniture pieces that suit their style, budget, and needs.
- Maintain detailed knowledge of product lines, features, custom options, and current promotions.
- Create and manage quotes, sales orders, and follow-ups using our POS/CRM system.
- Support showroom merchandising and cleanliness.
- Open to learning Furniture Room Planning software
- Coordinate with the operations team on availability, lead times, and delivery logistics.
- Help resolve customer concerns with empathy and professionalism.
- Stay informed about the furniture industry trends and competitor offerings.
Requirements:
- Prior retail, interior design or furniture sales experience highly preferred.
- Excellent communication and interpersonal skills.
- Comfort with learning and using our sales and inventory software system.
- Strong attention to detail and follow-through.
- A genuine passion for helping people make their homes more beautiful and functional.
Compensation:
$40-$70K annually (hourly + commission)
Expected Hours:
- Full-time (40 hours per week)
- 3-5 days a week; 8-hour shifts (day shift)
- Weekend availability preferred
Benefits Include:
- 401(k) retirement plan
- Health, dental, and vision insurance
- Paid time off (PTO)
- Employee discounts
- Flexible scheduling
- Profit sharing
Join Our Team!
If you are a motivated individual looking to contribute to a growing furniture business, while delivering exceptional service to our customers, we’d love to hear from you!
Work Location:
In-person at our showroom in Richmond, RI.
Supplemental pay
- Commission pay
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Employee discount
- Profit sharing