Office / Back-End Support Assistant
Lightstyle is seeking a reliable, detail-oriented Office / Back-End Support Assistant to support daily operations at our Tampa showroom. This role is essential to keeping the office and sales floor running smoothly by handling inbound phone calls, assisting with inventory and stock monitoring, and occasionally filling in for the sales team. The ideal candidate is organized, customer-focused, and comfortable balancing administrative and sales-related responsibilities.
About Lightstyle
Lightstyle is Orlando’s leading lighting showroom, with two unique showrooms in Orlando and one in Tampa, Florida. While our name and what we do center around beautiful lighting, our showrooms also feature a curated selection of home accessories, furniture, artwork, lamps, and more. We pride ourselves on exceptional customer service, high-quality design, and a collaborative team environment.
Lightstyle is also proud to be an employee-owned company, meaning team members have a direct stake in our success and growth.
Key Responsibilities:
- Answer and route inbound phone calls in a professional and friendly manner
- Handle incoming calls related to sales inquiries, orders, and basic product information
- Take accurate messages and direct calls to the appropriate team member
- Occasionally fill in for sales staff as needed, including basic sales support and customer assistance
- Provide general administrative and clerical support to the office and showroom team
- Monitor inventory and stock levels and report shortages or reordering needs
- Maintain accurate inventory, sales, and office records
- Coordinate with sales and operations teams regarding product availability and customer needs
- Assist with data entry, filing, and document organization
- Support additional back-end or operational tasks as assigned
Qualifications & Skills:
- High school diploma or equivalent (additional administrative or sales experience a plus)
- Previous experience in office support, customer service, or sales support preferred
- Strong verbal communication skills and professional phone etiquette
- Customer-focused attitude with the ability to assist with basic sales conversations
- Strong organizational and multitasking skills
- Basic computer proficiency (email, spreadsheets, office software)
- Attention to detail, particularly with inventory and order tracking
- Ability to work independently and as part of a team
Why Work at Lightstyle:
- Employee-owned company with shared success and growth
- Supportive, team-oriented work environment
- Opportunity to work in a design-focused, creative showroom setting
- Competitive compensation and benefits
- Equity and raise opportunity after 6 months
Work schedule
- Monday to Friday
- 8 hour shift
Supplemental pay
- Other
Benefits
- Health insurance
- Dental insurance
- Vision insurance