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Director of Training and Development

Company: Chick-fil-A Rochester

  • Operator, Matt Stockdale has a vision to win hearts everyday by providing uncommon care and has opportunities to partner and serve local hospitals to provide hot meals to families
  • CFA Rochester has a Leadership Development Pathway to ensure that everyone has an avenue to grow
  • Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  • Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  • Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2026

Value and Appreciate Employees

  • Health Insurance
  • Paid Vacation
  • Matching 401K
  • Profit Bonus
  • Tuition Discounts at Over 100 Colleges
  • Closed on Sundays
  • Excellent Career Advancement Opportunities
  • Overtime Available

Opportunity

We are looking for a Director of Training and Development to join our team at Chick-fil-A. Having a friendly and assertive professional is an integral part of our success. Position includes “hands-on” management with restaurant operations, as well as leading our team to excellence by setting high standards. Candidate also ensures that our team is properly trained in all areas of the restaurant and teaches our values to promote a positive culture.


Your Impact

  • Develop and execute a strategic plan for establishing short-term and long-term recruitment pipelines.
  • Maintaining HR compliance for 80+ employees
  • Overseeing onboarding & new-hire processes
  • Assisting in various administrative duties which may entail payroll, accountability reports, maintaining the restaurant email, etc.
  • Plan and execute the development of a team
  • Maintaining a work environment that ensures and promotes food & team safety
  • Increase overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals

Background Profile

  • Bachelor's Degree (preferred)
  • Experience in Talent Acquisition, Onboarding, Training, Payroll, and Coaching
  • 2 years of leadership experience
  • Passion for Chick-fil-A’s values
  • Detailed, organized and process-oriented
  • Assertive and Friendly personality
  • Full-Time Availability

Work schedule

  • 8 hour shift
  • 10 hour shift
  • Weekend availability

Benefits

  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Employee discount

Chick-fil-A - Miracle Mile

330 17th Ave NW, Rochester, MN 55901, USA
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.