General Manager, Zaxby's Leavenworth KS
Pay: $50,000 to $70,000 base depending on experience, plus monthly bonus program tied to store performance
Job Type: Full time, salaried
Hours: Minimum 50 hours per week, including at least one opening, one closing, and one mid shift each week
Schedule: Open availability required, including nights, weekends, and holidays
Reports to: District Manager
Position Summary
The General Manager is responsible for the overall operation, profitability, and team performance of our Leavenworth Zaxby's. The GM directly supervises 2 to 5 managers and 15 to 50 team members, and is accountable for sales, profit, guest experience, and food safety.
Responsibilities
- Drive sales growth through outstanding product quality and guest service
- Hit period targets for sales, food cost, and labor
- Write and post the weekly schedule by Thursday at 5 pm
- Ensure the store is fully staffed with quality team members at all times
- Recruit, hire, train, and develop team members, shift managers, and assistant managers
- Conduct performance reviews for all team members and managers twice per year
- Execute all operating systems daily to maintain a clean, organized restaurant
- Purchase food, beverages, and supplies and oversee preparation to brand standards
- Maintain working knowledge of all kitchen and FOH equipment and oversee preventive maintenance
- Lead by example to maintain service standards throughout the day
- Use management tools to keep accurate records and plan for sales and profit growth
- Execute all marketing plans on time and accurately to drive repeat visits
- Initiate and implement approved Local Store Marketing
- Review P&L statements with the District Manager and take corrective action on variances
- Continually develop assistant managers to prepare them for GM responsibility
- Maintain food safety and cleanliness in compliance with federal, state, and local health codes
- Handle coaching, counseling, and disciplinary documentation per company standards
Qualifications
- 2 plus years of QSR or fast casual management experience as a GM, or strong AGM ready to step up
- Prior Zaxby's experience and ZU certification preferred
- ServSafe certified, or willingness to obtain within 30 days of hire
- Working knowledge of inventory purchasing, scheduling, POS systems, and reading KPIs
- Comfortable reviewing and acting on P&L statements
- Strong leadership, communication, and time management skills
- Self directed and highly organized
- Reliable transportation
- Bilingual English Spanish a plus
Physical Requirements
- Able to stand, walk, and use hands for prolonged periods
- Able to lift, push, pull, and carry up to 50 pounds
- Comfortable working in a restaurant environment with kitchen equipment and hazardous conditions
- Comfortable working in an office environment with computer and office equipment
Benefits
Competitive base salary AND MONTHLY performance bonus
Profit Sharing
- Paid time off
- Free shift meals
- Career growth and advancement opportunities
Zaxby'sDS Rest One13429 Illinois Rte 59, Plainfield, IL 60585, USAStore Manager
Work schedule
- Other
- Weekend availability
- Monday to Friday
Supplemental pay
- Bonus pay
Benefits
- Profit sharing
- Referral program
- Employee discount
- Flexible schedule
- Paid training
