Pay: $10.00 - $12.00 per hour
Job description:
Black Bear Diner – Host
Since 1995, Black Bear Diner has been serving Good Old-Fashioned Family Food in a fun, friendly, and family-oriented environment. We’re known for our homemade dishes, generous portions, and genuine hospitality. As a member of our Server Support Team, you play a key role in ensuring every guest enjoys a warm, welcoming, and positive experience.
Qualities of a Great Host
- Patience
- Good sense of humor
- Enthusiasm
- Ability to stay calm under pressure
- Strong multitasking abilities
Knowledge & Technical Responsibilities
- Warmly and promptly greet all arriving guests.
- Accommodate seating requests whenever possible.
- Seat guests according to preferences while balancing flow across service stations.
- When immediate seating is unavailable, record guest names, party size, and provide accurate wait times.
- Announce parties when tables are ready.
- Present menus and ensure tables are properly set and clean before seating guests.
- Relay messages to servers as needed.
- Maintain a clean entrance, lobby, dining area, and restrooms.
- Assist servers with stocking and maintaining service stations.
- Transport bus tubs to the dish room when needed.
- Clean and reset tables quickly, including chairs, booths, and surrounding areas.
- Take and enter take-out orders using the point-of-sale system.
- Process payments accurately and close checks.
- Thank guests for visiting and invite them to return.
- Complete assigned side work at the beginning and end of each shift.
- Be available to fill in as needed to support smooth restaurant operations, as directed by management.
Appearance / Uniform
- Comply with all company appearance and uniform standards.
Work Conditions
- Ability to work flexible hours, including nights, weekends, and holidays.
Physical Requirements
- Frequent reaching above and below waist level.
- Continuous use of hands for gripping, handling, and fine motor tasks.
- Long periods of standing on hard surfaces.
- Frequent walking and bending.
- Exposure to hot and cold environments (ovens, refrigerators, freezers).
- Ability to lift up to 50 pounds.
- Frequent bending, squatting, and stooping for cleaning tasks.
- Occasional use of step stools for cleaning projects.
Note:
This job description is not intended to cover every duty or skill requirement. Responsibilities may be reassigned or adjusted at any time at management’s discretion.
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
Work schedule
- Weekend availability
- Night shift
- Day shift
Supplemental pay
- Tips