Team Member Overview
At Chick-fil-A, Customer Service Team members are responsible for providing an exceptional dining experience for everyone they serve each day. We are looking for both full-time and part-time Customer Service Team Members who are hard-working, team-oriented, friendly, and honest. The perks of being a Chick-fil-A Team Member include flexible hours, competitive pay, and a positive atmosphere!
Responsibilities
- Following Chick-fil-A's operational policies and procedures.
- Greeting and serving guests with enthusiasm, courtesy, and hospitality.
- Taking orders and making accurate changes quickly.
- Demonstrating knowledge of the brand, products, and promotions.
- Ensuring guest complaints are resolved properly and swiftly.
- Ensuring product quality and consistency.
- Assisting leadership in executing opening and/or closing procedures.
- Modeling and supporting clear communications between the front counter and kitchen staff.
- Following sanitation and safety procedures.
- Maintaining consistent attendance and punctuality.
Requirements
- Ability to handle multiple tasks at once and work in a fast-paced environment
- Ability to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.
- Ability to work at a quick, yet efficient and thorough pace.
- Team-oriented, adaptable, dependable, and strong work ethic.
- Positive attitude.
- Customer service oriented.
- Ability to communicate effectively with guests and team members.
- Honors and encourages others to follow the visions and values of the business.
- Treats others with honor, dignity, and respect.
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Insurance and 401K opportunities
- Competitive pay
- Employee Meals
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Work schedule
- Weekend availability
- Monday to Friday
- Day shift
- Night shift