The Pet Ranch Careers and Jobs

Customer Service Representative

Rate of pay$12 - 14 per hour

The Pet Ranch Pet Resort is expanding its team of enthusiastic pet enthusiasts.

If you're looking for an enjoyable job where your love for pets thrives, join us for a rewarding and fun career!

The ideal candidate showcases and reinforces the utmost level of pet care and customer service. Position duties encompass welcoming clients, phone calls, billing, pet profile management, scheduling, and guided facility tours. This role also encompasses general administrative support, such as filing, scanning, data entry, and any other assigned responsibilities.


  • Proficiency in Microsoft Products
  • Competence in email, phone, and text communication
  • Proficient in clear, articulate, and professional verbal and written communication


  • A passion for pet care and customer service
  • Strong interpersonal skills
  • Problem-solving and conflict resolution abilities
  • Capability to handle multiple tasks and adapt to assigned duties
  • Collaboration skills for effective team work
  • Demonstrates excellent time and task management
  • Displays professionalism and courtesy when interacting with the resort team and clients

Work Environment/Physical Demands:

  • Ability to move around the resort for extended periods (up to 6-8 hours per day)
  • Capable of lifting and moving objects weighing up to 40 lbs
  • Proficiency in understanding and responding to team members' and guests' requests in a noisy environment
  • Ability to bend, stoop, and reach to care for dogs and cats, assist customers, and maintain the resort

The physical demands described above are representative of those needed to successfully perform the essential job functions. Reasonable accommodations may be made to assist individuals with disabilities in performing these functions.

While performing the job duties, employees may occasionally need to stand, walk, sit, use hands and fingers, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, hear, taste, or smell. Specific vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Equal Employment Opportunity:

The company's policy is to provide equal opportunities to all applicants and employees, regardless of race, color, religion, sex, national origin, age, non-disqualifying disability, genetic information, or status as a covered veteran, in accordance with applicable state and local laws governing nondiscrimination in employment.


Full-time employees are eligible for Health, Dental, and Vision coverage.