The Assistant Manager is responsible for leadership and supervision of the Shift Leaders and Crew Members. Key objectives are exceeding guest metrics, creating an amazing experience, customer satisfaction, and profitability. The Assistant Manager will be able to grow into the General Manager position for the store.
Responsibilities
- Delivers “Unparalleled Hospitality” (above and beyond the customer’s expectation) a great experience that keeps the customer coming back.
- Knowledgeable and proficient in every position within the café.
- Ensures a high-quality product in a safe environment is delivered meeting Tropical Smoothie Café’s standards.
- Trains and coaches crew members during each shift to ensure brand standards are upheld.
- Uses tools to accomplish goals, manage labor and control food inventory.
- Performs any additional tasks necessary to run the café.
- Can lead a team in a positive, encouraging manner while exceeding company expectations.
Requirements:
- Minimum of 2-year food service
- Shift/Team leader experience preferred.
- Must have full and open availability
- Must be at least 18 years of age
- Full time hours expected
- Valid driver’s license.
- Legally able to work within the State and Federal guidelines.
- Texas food handler's certificate
Rewards - This position will grow with you!
- With tips included after about a month of training pay could be close to $14/hr!
- The position starts off at $10/hr for the 1st two weeks of training. Then for the two weeks following that pay will increase to $11/hr. And then finally after about 4 weeks of training pay will increase to $12/hr.
- Approximate $1.50 - $2.00/hr extra in tips (this is above and beyond the hourly rates indicated above)
- Opportunity to transition into salaried position with paid time off and possible quarterly bonuses based on store's performance ($28K/yr for 45 hours per week/$32K/yr for 50 hours per week)
- Opportunity to transition into General Manager after 3-6 months.