Job Title: Shift Leader – Five Guys
Pay Potential: $14.00 - $16.00 per hour (Earn more with Tips & Weekly Bonuses!)
Job Type: Full-Time / Part-Time
Location: Turkey Creek | 10922 Parkside Dr, Knoxville, TN 37934, USA
Lead a "No Jerks" Team with a Purpose!
Welcome to Life’s Food, a premier Five Guys franchisee where we lead with a Servant’s Heart. We don’t just sling the industry’s best burgers and fresh-cut fries; we build leaders and support global missions.
We aren't looking for someone to just watch a clock. We need a Shift Leader who can bring the energy, coach the crew, and ensure every guest gets a "Gold Standard" experience. If you’re a leader who thrives in a fast-paced environment and wants your work to mean something more, you belong here.
What You’ll Do (The Lead Role)
- Command the Kitchen: You’ll oversee the grill, fry station, and dressing table to ensure our "no freezer" freshness is handled perfectly.
- Coach & Mentor: You aren't just a boss; you’re a teacher. You’ll guide Crew Members, keep morale high, and ensure the "No Jerks" culture stays alive.
- Own the Standard: You’ll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers.
- Customer Connection: Lead the charge in high-energy service, resolving issues on the fly and making sure the dining room is spotless.
Who You Are
- Experienced: You have previous leadership experience (Shift Lead, Supervisor, or Manager) in food service or retail.
- High Energy: You thrive in loud, high-volume environments and can keep your cool when the line is out the door.
- Reliable & Ethical: You lead by example. You show up on time, work hard, and always look for ways to help your team.
- Mission-Driven: You want to be part of a company that funds charity work locally and globally.
Perks & Benefits
- Competitive Total Pay: Base Pay + Cash/Credit Tips + Weekly Secret Shopper Bonuses (The harder your team works, the more you earn!).
- Free Meals: Enjoy a free Five Guys meal every single shift.
- Professional Growth: We don't just hire managers; we develop them. We actively promote from within to Assistant and General Management.
- Real Impact: Your hard work directly supports local and global missions through the Life’s Food initiative.
Physical Requirements & Work Environment
With or without reasonable accommodation, team members must be able to:
• Stand and walk for up to 8 hours per shift (with scheduled breaks) on tile or non-slip floors
• Regularly lift and carry up to 50 lbs (e.g., potato bags, produce boxes, oil containers), including from floor to shoulder height
• Push and pull loaded carts, supply bins, and trash/grease receptacles
• Frequently bend, squat, kneel, and reach overhead or below waist level to stock, retrieve supplies, and clean
• Use hands repetitively, with the finger dexterity needed for the POS, food assembly, and wrapping
• Safely operate hot equipment (flat-top grills, fryers) and tolerate heat, steam, and hot oil
• Move between the hot cook line and cooler areas (walk-ins, outdoor delivery/trash areas)
• Work effectively in a fast-paced, high-volume, noisy kitchen
• Use close, distance, and peripheral vision to read tickets, monitor the grill, and run the register
• Communicate clearly with guests and teammates and follow safety instructions
Allergen Notice: We cook exclusively in peanut oil, and whole peanuts are served in-restaurant. Team members will regularly handle or be exposed to peanuts, peanut oil, and peanut dust.
Ready to step up? Apply today and join the Life's Food family!
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Monday to Friday
- Day shift
- Night shift
- Other
Supplemental pay
- Tips
- Bonus pay
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- 401(k) matching
- Referral program
- Employee discount
- Other
- Paid training