Chick-fil-A Shift Leader – Starting at $21.50/hour!
At Chick-fil-A Sherwood Plaza, we’re not just serving food—we’re growing leaders. Our Shift Leaders set the tone for excellence, guiding their teams with patience, care, fun, and intentionality. This is more than a job—it’s an opportunity to develop yourself, invest in others, and impact your community.
As a Shift Leader, you will oversee day-to-day operations, develop team members, and contribute to a positive and healthy culture. You’ll also be paired with a Director or the Operator to help guide your leadership journey.
What You’ll Do
- Lead AM or PM shifts 2–3 times per week, supporting other leaders and ensuring smooth operations on other shifts.
- Model and uphold Chick-fil-A brand standards (food safety, cleanliness, speed, hospitality, and food quality).
- Create consistency in daily operations by fostering teamwork, positivity, and organization.
- Ensure team members are trained, equipped, and empowered to provide Remarkable experiences to every guest.
- Coach team members in food safety, speed, quality, and hospitality.
- Monitor shift accountability, cash handling, and restaurant cleanliness/safety.
- Solve operational challenges and keep shifts running smoothly.
- Master all positions in either Front of House (Hospitality) or Back of House (Kitchen).
What We’re Looking For
- Experience: 1+ years Chick-fil-A experience OR 2+ years leadership experience in food service (with at least two organizations preferred).
- Skills: Strong communication (English required; Spanish is a plus), problem-solving, and leadership skills.
- Character: Humble, coachable, and committed to creating a healthy team environment.
- Physical Requirements: Applicants must be capable of physically demanding tasks, including, but not limited to: lifting 30-50 lbs., lifting above the head, repetitive motion, and standing for extended periods of time. Shift Leaders may expect to be outdoors for several hours per shift, year-round (with proper safety gear). Reasonable accommodation(s) will be considered upon request.
Growth & Development
We invest in YOU:
- Leadership coaching from Directors and our Owner/Operator.
- Ongoing training and leadership meetings.
- Opportunities for growth through internships, projects, and business trips.
- Access to books, podcasts, and coaching to support your leadership journey.
Training Path (60–90 Days)
- First 30 days: Focus on operations and learning the business.
- Next 30 days: Begin leadership development and shadowing.
- Day 60+: Lead your first shifts at full pay if operational excellence is demonstrated.
- Additional training provided if needed.
How Success is Measured
- Guest satisfaction (OSAT, Customer Experience Metrics/scores)
- Speed of service and order accuracy
- Food safety & quality metrics (temperature, hold times, cleanliness)
- Team engagement and culture surveys
- Leadership consistency and accountability
What We Offer
- Pay: $17.50/hour during training (60–90 days), then $21.50/hour starting pay.
- Perks: Free meals, Sundays off, flexible scheduling.
- Benefits: Medical, vision, dental, and 401k with matching (eligibility applies).
- Scholarships: Eligible to apply for Chick-fil-A Scholarships.
- Environment: Positive, family-like culture with an open-door leadership policy.
- Career Growth: Clear path to advance into higher leadership roles.
Join us in growing yourself and others—while making a real difference in the lives of our guests and team.
Work schedule
- 10 hour shift
- 12 hour shift
- Weekend availability
- Holidays
- Day shift
- Night shift
- Overtime
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) matching
- Employee discount
- Paid training