About Chick-fil-A
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Job Description: Shift Leader (Full-Time)
As Chick-fil-A Findlay Shift Leader, you are responsible for supporting the store team in all aspects of shift management and ensuring that each guest has an outstanding experience. Shift Leaders are responsible for supervising assigned areas for an entire shift and may be assigned to open or close the restaurant as well.
Your key responsibilities include:
• Ensures that Team Members work at a pace to maintain restaurant’s established speed of service goals.
• Ensures that workstations are clean at all times.
• Executes proper security and cash handling and control procedures and holds Team Members accountable to adhering to those policies and procedures.
• Ensures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Adheres to all company policies and procedures.
Who We’re Looking For
To thrive in this role, you are someone who can multitask well, give clear and concise direction, and brings creates a calm environment for others. You’re a strong communicator who can lead by example, provide constructive feedback, and motivate others to succeed. You enjoy working in a fast-paced environment while ensuring performance standards are consistently upheld.
Mandatory Requirements
- Must be able to lift up to 30 lbs overhead
- Able to work on your feet for long periods (6–10 hours)
- Reliable transportation
- Comfortable training and coaching in all restaurant environments, including drive-thru operations
Must Possess the Following Characteristics
- Leadership-Minded – takes initiative to guide and develop others
- Coaching-Oriented – enjoys giving feedback and seeing others grow
- Detail-Focused – ensures performance standards are followed with consistency
- Team-Builder – has a strong desire to see team members excel
- Reliable – consistently dependable and organized
Non-Negotiable A.C.E. Qualities:
- Attitude – Displays and maintains a positive attitude
- Care – Shows a high level of care for their quality of work and service to others
- Effort – Demonstrates incredible effort every day
Pay Range
$15+ (based on experience and availability)
Benefits
- Sundays off
- Benefits package, including healthcare options
- Meal allowance ($9 per shift)
- Professional growth and development opportunities
- Flexible schedules
- 401(k) + Match
What We Want You to Know
We operate in a fast-paced, high-intensity restaurant environment focused on excellence in training, service, and food quality. We’re looking for a Shift Leader who is organized, dependable, and passionate about developing others. You’ll be expected to uphold our standards of excellence to ensure every Team Member is fully equipped to provide exceptional guest experiences.
If this sounds like you, we’d love to hear from you!
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
Benefits
- Flexible schedule
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) matching
- Employee discount