Summary: Responsible for taking orders and preparing alcoholic or non-alcoholic beverages for guests as well as food orders for bar and restaurant guests. Interacting with all guests in a courteous friendly manner. Ensures all products are served to Hard Eight specifications and standards, and encourages Hard Eight promotions.

Duties and Responsibilities include the following:

• Adhere to all TABC serving policies and laws
• Promote Hard Eight specials and Happy Hour
• 100% accuracy with money handling/ tips
• Maintains Hard Eight sanitation and cleanliness standards as well as adhering to all health department requirements.
• Assesses customer needs and suggests recommendations while upholding the highest levels of hospitality.
• Maintains Hard Eight inventory and inventory control standards and accounts for all inventory discrepancies.
• Maintains the bar to provide a safe environment for fellow workers and guests and reports any safety hazards immediately to management.
• Maintains an accurate cash drawer throughout the shift and accounts for any and all discrepancies in the final drawer tally.
• Maintains stock and prepares the bar area for present shifts and shift changes.
• Follows all correct money handling and Point-of-Sale system procedures for all sales including tip adjustments.
• Performs other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Point-of-Sale system.

Certificates and Licenses:

• TABC Certification
• Serve Safe Certified

Equipment:

• Point-of-Sale system
• Alcohol service tools, including jiggers

Knowledge, Skills and Other Abilities:

• Excellent oral communication skills
• Excellent hospitality skills in assessing and providing the highest hospitality standards
• Ability to remain calm in a quick paced and stressful environment

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, crouch or crawl, talk or hear, and taste or smell. The employee is frequently required to climb or balance. The employee must regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to wet or humid conditions (non-weather), fumes or airborne particles, and outdoor weather conditions. The employee is frequently exposed to work near moving mechanical parts, work in high, precarious places, toxic or caustic chemicals, extreme cold (non-weather), and extreme heat (non-weather). The employee is occasionally exposed to vibration. 

Benefits based on eligibility

The noise level in the work environment is usually loud.