We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. As a Cashier & Sales Associate, you will provide exceptional customer service while assisting shoppers with their hardware needs. This role includes operating the cash register, assisting with product selection, maintaining an organized and visually appealing sales floor, and ensuring customers have a positive shopping experience.
Essential Duties & Responsibilities
Customer Service:
- Provide a positive representation of Hamshaw Lumber
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Help customers locate items and process special orders when necessary.
- Possess a friendly outgoing demeanor; work well with customers as well as associates.
- Ensure all calls and inquires are answered promptly, courteously and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
- Assist in creating a positive, professional and safe work environment.
- Assist with receiving, checking in and stocking of merchandise throughout the store.
- Assist with maintaining back stock levels.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets through the store.
- Provide assistance to Department Specialists, i.e. price changes, special orders.
- Ensure signage is current throughout the store.
- Operate forklift with proper training.
- Communicate any Store Support Center issue to General Manager for follow up.
- Communicate any merchandising, cost control or sales idea to General Manager.
- Participate in store meetings.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
What to expect:
- You’ll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
- You’ll be on your feet for most of your shift (6 to 9 hours).
- You must lift up to 50 lbs.
- Must be able to work some weekend days
Pay, Benefits, and Perks:
- Paid time off
- Health Insurance for medical, dental, vision, and prescriptions
- 401K
- Employee discounts on product
Click through and start your journey with us now!
