Director

Full-time

Bachelor's degree

Starting at $65,000.00 per year

Director of Operations – Immediate Opportunity

Chick-fil-A Northlake Boulevard | West Palm Beach, FL

Are you a high-capacity leader who thrives in a fast-paced, people-focused environment? Do you enjoy building strong teams, developing leaders, and creating an exceptional guest experience every day?

Chick-fil-A Northlake Boulevard is seeking a Director of Operations to partner closely with Owner/Operator Neil Hannon, a passionate leader with over 20 years of Chick-fil-A experience. In this role, you will have significant impact on the business by rotating through key operational areas, leading a large team, and gaining hands-on experience in both day-to-day operations and long-term strategy within a growing, hospitality-driven restaurant.

POSITION KEY RESPONSIBILITIES:

Rotate through different business functions for a comprehensive understanding.
Lead and mentor a diverse team of 100+ members.
Drive customer service excellence and satisfaction.
Streamline processes for operational efficiency.

COMPETENCIES/SKILLS/EDUCATION/EXPERIENCE NEEDED

Bachelor's Degree in Business Management or Hospitality/Restaurant.
4+ years of leadership experience.
High emotional intelligence and self-awareness.
Strong communicator with a growth mindset.

DAY IN THE LIFE/SCHEDULE

Monday-Saturday PM availability | 50 hours/week. | 5 work days
Engage in leadership responsibilities and business operations.
Lead a multi-million dollar business with 100+ team members.
Create Relationships and moments with our guest.

BENEFITS/VACATION

2 weeks Paid Time Off (PTO).
Employer contributes to health insurance.
Closed Thanksgiving & Christmas Day.

Location: West Palm Beach, Florida

Work schedule

8 hour shift
10 hour shift
Weekend availability
Monday to Friday
Day shift
Night shift
Overtime
Other

Supplemental pay

Other

Benefits

Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
401(k) matching
Referral program
Employee discount
Paid training

Chick-fil-A - Northlake Boulevard

1262 Northlake Blvd, Lake Park, FL, 33403

Apply

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.