Main Responsibilities of a Director
- Responsible for every aspect of everyday supervision of store outlets
- Responsible for resources management
- Takes care of stock, staff, and sales management
Director Job Description
The Manager is an integral part of Chick-fil-A’s Leadership Team. The Manager should love helping others, put people first, drive results, work quickly, be organized and strategic, and hold people accountable. In addition to assisting with day-to-day operations of serving guests, the Manager is responsible for:
- Assisting with leading day-to-day operations by empowering employees, completing tasks, overseeing food safety procedures, and maintaining inventory while keeping a big smile on your face
- Working quickly in a Leadership role to meet all performance metrics that include speed of service, hospitality, and taste goals
- Ensuring the cleanliness of the store to comply with local health and safety codes and company safety and security procedures
- Maintaining a culture where employees develop friendly and professional relationships, delight everyone they come into contact with, and delivering an exceptional quality product in a fast manner to positively impact lives
- Complying with and enforcing the Chick-fil-A Ranson Employee Handbook and all applicable labor laws, so we can make it a great place to work
- Leading with a servant’s heart to motivate and persuade employees to achieve, grow, develop, and be a part of winning team by making customers’ days brighter
- Cultivating employee smiles by developing team members, recruiting great people, motivating a high level of performance, and increasing confidence with thorough training
- Increasing store sales consistently
- Demonstrating a devotion toward an exceptional quality product, serving guests quickly, and making customers smile from the time they walk in the door until they leave
- Working a changing schedule which includes being able to open and/or close the store and work at least 5 days per week between 40 and 45 hours
Responsibilities of a Director
- Recruiting and appraising staff
- Training and supervising staff
- Managing budgets
- Maintaining financial and statistical records
- Dealing with customer complaints and queries
- Overseeing stock and pricing control
- Maximizing profitability and productivity
- Motivating staff to meet sales targets
- Setting sales targets
- Ensuring compliance with safety and health regulations
- Preparing promotional displays and materials
- Liaising with management
- Taking care of promotional prospects, benefits, and salaries of their staff
- Providing opportunities for staff advancements
Store Manager Job Requirements
- Will need to become ServSafe certified
- 3+ years in leadership role
- Must be eligible to work in the United States
- Organizational skills
- Teamworking skills
- Verbal communication skills
- Numerical skills
- Excellent IT skills
- Enthusiasm
- Executive skills
- Problem-solving skills
- Showing initiative
- Setting a good example