PM Kitchen Shift Leader
At Chick-fil-A South Mountain, our goal is to provide best-in-class service to the South Phoenix community through Grit, Guest Obsession and Accountability. Core to everything we do is our guest and their experience with our restaurant. Join a winning team focused on delivering an unbeatable experience!
About the Kitchen
Our kitchen is a fast-paced, team-oriented environment - the heart of our restaurant. Success here includes speed, accuracy, a detailed focus on cleanliness and food safety, a passion for great-tasting food and expert-level communication. Our goal is to deliver each order to our guest in 4 minutes or less. This order should be accurate to what the guest requested and be fresh.
Responsibilities
- Lead the PM Kitchen Team, including 8-13 team members (depending on the forecasted volume of the shift).
- Coach team members and trainers as we strive to deliver Speed, Accuracy, Quality all while maintaining and Clean & Safe Environment.
- Be able to lift up to 45 lbs and work around and with various types of industrial kitchen equipment.
- Be a problem solver - maintain a "can-do" attitude and be ready to adjust based on business needs.
- Be resilient - we get better through coaching and feedback. Learning from even small mistakes makes us better.
- Be available to work between 32 - 40 hours a week working either 5 days x 8 hour shifts or 4 days x 10 hour shifts until closing at 11:45 PM
- Drive a culture of food and team member safety by promoting best practices learned in the ServSafe Manager Course.
- Lead by example - becoming proficient in all rotating kitchen positions.
- Balance speed and avoidance of waste by ensuring great communication between team members.
Qualifications
- 2+ years of commercial kitchen experience
- 1+ years of people leadership experience
- Evening and late night availability as outlined in responsibilities
- Positive attitude and willingness to put guest needs first
- ServSafe Manager training not required, but preferred
- Bilingual (Spanish & English) not required, but preferred
- Previously Chick-fil-A experience not required, but preferred
Work schedule
- 10 hour shift
- Night shift
Benefits
- Flexible schedule
- 401(k) matching
- Paid training