Location: Merrillville Ace Hardware
Reports to: Owner/Operator
Overview:
Merrillville Ace Hardware is seeking a hands-on Store
Manager who will take ownership of store operations, drive sales, and lead a
team focused on delivering an outstanding customer experience. This is a
full-time, leadership role ideal for someone with a retail management
background and a passion for community-based service.
Key Responsibilities:
Store Operations & Leadership
·
- Manage daily operations including
opening/closing, merchandising, and customer service
·
- Lead and support the team to meet sales goals,
control costs, and drive overall store performance
·
- Ensure the store is fully stocked, clean,
organized, and “Customer Ready” at all times
Customer Experience
·
- Promote a culture of service and ensure every
customer has a positive in-store experience
·
- Resolve escalated customer issues promptly and
professionally
·
- Oversee the implementation of Ace Rewards and
other promotional programs
Team Management
·
- Train, and develop store associates
·
- Delegate daily responsibilities and set clear
expectations
·
- Motivate the team through coaching, feedback,
and accountability
Inventory & Merchandising
·
- Maintain accurate inventory counts and manage
product replenishment
·
- Execute seasonal floor sets, promotional
signage, and end cap displays
·
- Monitor shrink and implement best practices to
reduce loss
Maintenance & Safety
·
- Oversee store appearance, repairs, and
preventative maintenance
·
- Ensure safety protocols and company standards
are followed
Qualifications:
·
- High school diploma or GED required; college
preferred
·
- 2+ years of retail management experience,
hardware knowledge a plus
·
- Strong leadership, time management, and
communication skills
·
- Ability to lift 50 lbs and be on your feet for
extended periods
·
- Proficient in retail systems and POS
technology (Eagle, Acenet, etc.)
Why Join Us?
We’re a locally owned and operated Ace Hardware committed to
serving our community. If you’re ready to run a store like it’s your own, we’d
love to meet you.
- Apply Today!
Benefits
- Paid time off
- Employee discount
- Other