Now Hiring!
ServiceMaster Restore® is seeking a detail-oriented and organized Administrative Assistant to join
our team. The ideal candidate will provide crucial administrative support to ensure the smooth
operation of our daily tasks and contribute to the overall efficiency of our team.
Job Title: Administrative Assistant
Location: Port Chester, NY
Fast Interview and Hiring Process.
Requirements
- Proven experience as an administrative assistant or in a similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with office equipment is beneficial.
- Excellent communication skills, both written and verbal, with a strong attention to detail.
- Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
- Strong organizational skills and the ability to maintain confidentiality and professionalism.
- Experience in the restoration industry or related field is a plus.
Job Description
Position assists the business owners, management team and team members with a variety of tasks including
preparing payroll, processing invoices, answering phones, and scheduling appointments using multiple types
of software and interfacing with customers. Experience with Outlook and Excel are beneficial.
Prefer strong writing skills. Reports to the Office Manager and ensures that the front office runs at maximum
efficiency. Responsibilities include:
Telephone:
- Responding to all phone calls courteously and within 3 rings
- Converting estimating requests into sales appointments
- Expressing interest, sincerity, and friendliness in voice tone
- Properly processing service requests
- Operating telephone “hold” button properly
- Completing phone messages properly and delivering them promptly
- Checking answering service daily prior to 8:30 a.m.
- Using company phones for company business only
Appointments:
- Scheduling sales appointments for earliest possible date
- Completing estimate and job forms accurately, including directions to the customer’s location
- Confirming customer work orders 24 hours in advance
Processing Completed Work:
- Completing service check within two days of work completion
- Filing all copies accurately
- Sending invoice copies to customers on day received
General Office Skills:
- Demonstrating quality, accuracy, and neatness in typing and filing skills
- Understanding ServiceMaster systems and products
- Efficiently organizing and using work hours for maximum productivity
About the Employer
ServiceMaster Superior Cleaning & Restoration has
built a solid reputation on restoring Vs replacing. Over 30 years
of leadership under franchise owners Mike Vitti and Scott Fabrizio understand
the importance of delivering an immediate response for customers seeking
cleaning and remediation services. Our service areas include both
Fairfield County CT and Westchester County NY.. Our brand promise states
whether our franchise service is a water, smoke or fire emergency or is
large or small, we will do everything humanly possible to restore people’s
lives, homes, and businesses too normal. While we know doing the best
technical job is expected, our management and service team understands the
emotional needs of those involved and for each service call we deliver a
remarkable customer service experience. We assure both our commercial and
residential customers that our response services are completed efficiently but
most importantly effectively.
