Assistant Manager
Date posted: October 24, 2025
Pay: Up to $22.00 per hour
Who We Are:
We strive for excellence and aim to create a remarkable experience for our guests and our team. Our vision is to be Holland’s most caring company. Chick-fil-A Holland offers a leadership development program focused on personal growth, allowing top leaders to influence and help manage a multimillion-dollar business. We have been recognized for sales growth, profitability, and guest experience by maintaining high standards, recruiting high-performing leaders, and driving innovation.
Responsibilities:
- Train and develop a high-performing team
- Coach leaders through encouragement and on-floor guidance
- Model Second Mile Service and a guest-first mindset
- Maintain high standards for taste, speed, cleanliness, friendliness, and accuracy
- Enforce food safety, quality, and handbook policies
- Coach team leaders on proper procedures and people development
- Ensure professionalism and positive attitude across the team
- Help prevent and resolve personnel issues
- Maintain cleanliness, stocking, and product organization
- Support the director team with food cost, labor analysis, and guest experience
- Work with Team Leaders and Assistant Team Leaders to improve team and guest experience
- Open availability (day and night) for 40-45 hours per week, typical shifts 2:00–11:00 or 6:30–3:00
- Available for all holidays including Black Friday, Tulip Time, and December
- Willing to start with majority of hours in position, earning administrative time over time
- Be on call on days off or come in early if needed
- Support the operator, directors, and restaurant with any additional tasks
Success factors: How you know you are winning
- Fast, caring guest experience
- Consistent, craveable product
- Daily execution of food safety systems
- Attention to detail in guest orders
- Retention of team members and leaders
- 80/80 Rule: 80% of the team trained in 80% of positions
- Exemplary stewardship of resources
- All metrics top 20% or above for Chick-fil-A
Minimum requirements:
- Able to work 40-45 hours per week
- Proven leadership in a fast-paced restaurant
- 2 years consecutive leadership experience
- Reliable transportation
- Willingness to grow and take on challenges
- Strong accountability for self and team
- Positive attitude and energy
- Excellent communication and situational awareness
- Sense of urgency
- Integrity
Preferred:
- 2-year degree or pursuing one
- 3 years of Chick-fil-A experience
- ServSafe certified
Pay: Up to $22.00 / hour
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- 401(k) matching
- Referral program
- Employee discount
- Paid training