Shift Leader
Date Posted: October 24, 2025
Pay: Up to $21.00 per hour
Job Description
Hiring Immediately!
Who We Are
We strive for excellence and aim to create a remarkable experience for our guests and our team. Our vision is to be Holland’s most caring company. Chick-fil-A Holland offers a leadership development program focused on personal growth, allowing top leaders to influence and help manage a multimillion-dollar business. We have been recognized for sales growth, profitability, and guest experience by maintaining high standards, recruiting high-performing leaders, and driving innovation.
Position Type: Full-Time, 38–45 hours per week
Shift Leader Benefits
- Sundays off
- Opportunities for personal and professional growth
- Career advancement
- Tuition scholarship up to $2,500 per year
- College tuition reimbursement available upon request
- Medical insurance
- Retirement match
- Paid vacation and sick PTO
- Discounted meals
Required Qualifications
- Proven leadership experience
- Ability to lead in fast-paced environments
- Basic computer competency
- Availability to work Saturdays (up to 6 absences allowed per year)
Duties and Responsibilities
- Commit to personal excellence every day
- Oversee daily shift operations for front or back of house
- Communicate performance updates and policy issues to leadership
- Ensure proper staffing and operational flow each day
- Coach, motivate, and develop team members
- Maintain a respectful and positive work environment
- Support leadership with hospitality and service initiatives
- Understand all key roles in both front and back of house
- Meet physical demands of the job, including standing for up to 9 hours and lifting up to 40 lbs
- Perform additional duties as assigned
- Previous experience at quick-service brands such as Taco Bell, Arby’s, Panera Bread, Culver’s, McDonald’s, and others is encouraged
Shift Leader Expectations
- Deliver excellent customer service
- Lead by example with integrity and accountability
- Work efficiently in a fast-paced setting
- Be adaptable, dependable, and team-oriented
- Maintain a positive attitude and strong work ethic
- Communicate effectively across all levels
- Support Operators and Directors in achieving daily goals
- Drive productivity, manage labor, and ensure all shift tasks are completed
- Execute operational excellence during each shift
- Promote a positive restaurant atmosphere
- Hold team members accountable to company standards
- Develop and train team members for future leadership roles
- Commit to a minimum one-year term with Chick-fil-A
- Maintain full availability (minimum 40 hours per week)
- Limited time off allowed (6 Saturdays and 12 total days per year)
- Availability during key holiday periods (Black Friday Week and December)
- Complete daily food safety procedures each shift
Working at a Chick-fil-A restaurant is more than a job. It’s an opportunity to develop as a leader in a positive, people-focused environment. Most Chick-fil-A locations are locally owned and operated by independent franchisees who invest in their teams and their communities.
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Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- 401(k) matching
- Referral program
- Employee discount
- Paid training