Leadership Opportunities at Chick-fil-A
At Chick-fil-A, a leadership role is more than just a title—it's a unique opportunity to make a lasting impact. As a leader, you’ll work directly with an independent Owner/Operator and a team of motivated individuals to create a culture of excellence, growth, and care. Our leaders set the tone for the restaurant, ensuring every guest receives the signature Chick-fil-A experience and every Team Member is empowered to thrive.
Benefits:
- A fun and positive work environment
- Learning from experienced leadership
- Opportunities for growth and development
- Flexible scheduling (closed on Sundays)
- Paid time off and health insurance
- Free meals during shifts
Key Responsibilities:
- Monitor performance metrics to maintain top-tier brand performance
- Coach and mentor Team Leaders and Team Members
- Ensure compliance with food safety and sanitation standards
- Lead daily operations focused on efficiency and hospitality
- Resolve guest concerns promptly to uphold service standards
- Manage inventory effectively to minimize waste
- Foster a team-first environment by embodying Chick-fil-A’s Core Values
- Implement and model strategies that create meaningful guest experiences and build brand loyalty
- Monitor labor, sales, and service speed throughout the day and communicate performance insights with the team
Qualifications:
- Prior leadership or management experience in a fast-paced environment
- Strong skills in shift management and team supervision
- Experience in performance coaching and handling disciplinary matters
- Excellent communication and interpersonal abilities
- ServSafe Certified (or willingness to obtain certification)
- Ability to remain calm and positive under pressure
- Reliable transportation and a passion for hospitality
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
