Full job description
At Chick-fil-A Matteson, our mission is to increase opportunities to ourselves, team, and community. That means we want to invest in YOU and in YOUR FUTURE while serving great food and making a positive impact in our community. We are looking for humble, team-oriented, energetic, and driven team members who want to grow with us. As a Team Leader, you will support the FOH or BOH team and ensure the restaurant is being led successfully.
Position Type:
- Full-time
Benefits:
- Salary $18 - 22/Hr
- Health insurance
- Dental insurance
- Vision insurance
- Employee discount
- Paid time off
- Paid training
- Access to Scholarship Opportunities
- Excellent Career Advancement Opportunities
- Intentional growth and development to help you reach your professional goals
- Sunday off every weekend
Responsibilities:
- Prioritize guest service (serving, bagging, prepping, cooking etc. in a timely manner)
- Maintain cleanliness of your work area (kitchen, hospitality or drive-thru)
- Maintain labor and productivity goals
- Stock proactively throughout the shift and assist team as necessary
- Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
- Assisting with catering and/or making deliveries
- Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
- Maintain food safety and cleanliness standards
- Open and/or close the restaurant leading the shift as a key holder
- Demonstrate a passion for the business and managing the overall operations
Requirements
- Minimum 18+ years old
- Minimum of 1+ years of leadership experience managing teams, executing business plans, balancing food and labor costs
- Experience with developing talent, coaching, performance conversations, and progressive discipline
- Minimum of 1+ years’ experience in the quick service, hospitality, and customer care industry
- Team-oriented
- Friendly
- High Integrity
- Great Customer Service
- Ability to multi-task and work well under pressure
- Must be willing and equipped to work outside
- Must be available to work a minimum of 5 days including Friday and Saturday, minimum of 40 hours a week to full-time
Behavior Characteristics:
- Work a maximum of up to forty hours + overtime (if needed) per week in the restaurant
- Allocate at least two hours per week to planning
- Focus on systematically and effectively communicating store goals and important info to Team Members
- Combine critical thinking and practical leadership to create a culture of innovation
- Effectively coach and give direction,
- Intentionally and methodically grow and nurture relationships with the staff
- Be able to connect with a multicultural team
- Enthusiastically and passionately lead the team
EMPLOYMENT PROMISE: At Chick-fil-A Matteson, you will have a meaningful work experience where you are cared for and that will offer you opportunities to grow, both personally and professionally.
