As a Take 5 Oil Change Assistant Shop Manager, you’ll lead a team of dedicated technicians to deliver a fast, friendly, and reliable oil change experience. You’ll oversee aspects of shop operations including training, customer service, and inventory management, while maintaining the highest Take 5 standards for safety, quality, and efficiency.
This role is ideal for a people-first leader who thrives in a hands-on, fast-paced environment and enjoys developing others. Whether you come from automotive, retail, or restaurant management, we’ll train you the Take 5 way to run a high-performing, customer-centered operation.
Why You’ll Love Working at Take 5:
- Career Growth: Follow our “Pit Tech to President” path. Over 90% of our District Managers started at the shop level.
- Culture: Join a family-oriented team that values integrity, energy, and service excellence.
- Recognition: Participate in our annual Shop Manager Conference and company-wide employee contests.
- Flexibility: Opportunities to transfer across Take 5 locations nationwide.
- Development: Learn new skills daily while building leadership and technical experience.
- Community Impact: Engage with customers and local communities every day.
Key Responsibilities:
Operational Management
- Oversee daily shop operations, including scheduling, inventory control, and workflow optimization.
- Monitor and manage shop performance metrics such as sales, labor costs, and customer satisfaction.
- Ensure all services including oil changes, tire rotations, coolant exchanges, and differential services are performed safely and efficiently.
- Conduct End of Period (EOP) and End of Year (EOY) inventory audits; manage product ordering and restocking.
- Ensure compliance with all safety, environmental, and operational regulations.
Customer Service Leadership
- Serve as the first line of defense for customer service and issue resolution.
- Greet customers, assess their needs, and ensure they receive a high-quality, hassle-free experience.
- Check in with customers before they leave the shop to confirm satisfaction.
- Train and hold the team accountable for maintaining exceptional customer service at every interaction.
Team Development & Supervision
- Motivate and develop staff to meet operational goals and sales targets.
- Foster a positive, collaborative work culture that reflects the Take 5 values.
- Enforce strict adherence to safety procedures for employees and customers.
- Ensure all waste and materials are handled in accordance with environmental regulations.
- Maintain cleanliness and organization across all work areas and equipment.
Qualifications and Skills:
- Customer Focus: Excellent interpersonal and communication skills; ability to resolve issues quickly and professionally.
- Organizational Skills: Strong time management, multitasking, and attention to detail.
- Technology: Basic computer literacy, including POS systems, MS Office.
- Problem-Solving: Resourceful and adaptable in managing operational challenges.
Physical Requirements & Work Environment:
- Must be able to lift up to 50 pounds and perform physical tasks for extended periods.
- Ability to maneuver in and out of a shallow 3-foot service pit safely under vehicles.
- Frequent standing, bending, twisting, and use of hands for grasping, pulling, and turning.
- Willingness to work in varying weather conditions (hot or cold).
- Must be alert, safety-conscious, and aware of surroundings at all times.
- Reliable transportation required.
Work schedule
- Weekend availability
- Monday to Friday
- 10 hour shift
- Day shift
- Overtime
- 8 hour shift
Supplemental pay
- Commission pay
Benefits
- Health insurance
- Flexible schedule
- Employee discount