Employment Function
Henri’s Bakery & Deli is searching for a Store Leader focused on:
- Making Henri’s an employer of choice in our industry within the Greater Atlanta area
- Maintaining a high performing staff through hiring and ongoing training and development
- Delighting every guest that visits our location, carrying on the 90+ year legacy of one of Atlanta’s most historic bakeries.
Position Summary
Henri’s Bakery and Deli has been an Atlanta institution for over 90-years. The Company has tremendous opportunity to grow and expand our customer base through our current offerings as well as expanding into new verticals such as catering and ecommerce. This is a tremendous opportunity for a talented leader to run our highest-volume location, completing well over 100K transactions in 2021. If you are an energetic and driven leader with experience both executing and leading a high-volume food & beverage retail establishment, we would love to meet you. This is a hands-on role, if you are not one to jump in and do whatever is needed to help your team this is not the position for you. This role will play a large role in bringing our store and business to the next level.
Core Responsibilities
- Review current front of house (FOH) processes to recommend and implement improvements that will lead to increased efficiency, revenue and profitability.
- Be a hands-on leader working closely with all staff members to develop and maintain a high-performing team.
- Responsible for all day-to-day store operations ensuring our customers are delighted and remain loyal to Henri’s Bakery and Deli.
- Support store associates by being a “player / coach” jumping in where needed to best serve our customers and staff.
- In collaboration with Henri’s leadership, develop and maintain revenue, labor and profitability benchmarks for this location.
- Responsible for personnel leadership duties such as scheduling, staffing and training.
- Responsible for managing all aspects of purchasing and inventory for your assigned location.
- Develop and maintain knowledge for all areas of the FOH including bakery, deli and catering services.
- Responsible for the training and development of all team members, ensuring they have the knowledge and tools to be successful.
- Regularly providing feedback, recognition and performance coaching to all staff members, creating a fun and dynamic environment.
- Evaluate and make recommendations to leadership regarding potential investments, marketing, staffing, ecommerce and overall catering and events business to ensure continued growth.
- Contribute in other parts of the business as required including growth and improvement initiatives.
- Other duties as required based on business needs.
Qualifications/Skills Required
- 3+ years of experience in a retail leadership role, preferably in the food & beverage industry
- 2+ years of experience leading associate level staff
- Ability to travel to your assigned location with a reliable form of transportation.
- Ability to work weekends and holidays.
- Proven experiences implementing new processes and technology to improve the business.
- Must be able to lift a minimum of 50 lbs.
WORKING ENVIRONMENT
This position will be responsible for working inside our busiest retail location. This individual will be working 5-6 days a week, We are closed on Sunday. This location is fast-paced with minimal downtime. Position will be on their feet for the majority of the day, moving around frequently to help customers and staff. Will be interacting face-to-face with customers throughout the day.
