Job Purpose or Summary:
In alignment with the company’s mission, vision, and values, the Director of Community Partnerships is a senior
market-level leader responsible for building deep, trusted relationships across the local care ecosystem to drive
sustainable growth and strengthen Arosa’s brand presence.
Serving as a peer to the Regional Director, this role focuses primarily on strategic partnership development,
brand awareness, and community education, ensuring that referral partners, families, and professionals clearly
understand Arosa’s care management and home care services.
In addition, this leader supports the development of care managers and field leaders by modeling how to
naturally integrate community education into everyday practice, and maintains limited direct involvement in
billable care management to stay grounded in the client experience.
Essential Duties & Responsibilities:
Community Partnership & Brand Leadership (Primary Focus – ~80%)
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Establish and maintain senior-level relationships with key referral partners including hospitals, physician
groups, senior living communities, elder law and fiduciary partners, care managers, and community
organizations.
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Serve as a visible ambassador of the Arosa brand, representing the organization at industry events,
professional associations, and community forums.
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Develop and execute market-specific partnership strategies to expand awareness of care management
and home care services.
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Identify new partnership opportunities that align with market growth goals and long-term brand
positioning.
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Build trust-based relationships that position Arosa as the partner of choice for complex care needs.
Market Development & Growth Strategy
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Partner closely with the Regional Director to align community strategy with operational and growth
priorities.
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Provide insight into referral patterns, market dynamics, and emerging community needs to inform
regional strategy.
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Support the launch of new initiatives, services, or care models through targeted community education
and partner engagement.
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Track and evaluate partnership impact using defined success measures (e.g., referral volume,
relationship depth, referral conversion).
Team Development & Education
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Serve as a mentor and resource to care managers and local leaders on how to incorporate community
education into daily interactions.
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Support training efforts that strengthen comfort and skill in relationship-based growth, storytelling, and
professional presence.
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Model best practices in professional outreach, follow-up, and partnership stewardship.
Limited Direct Care Involvement
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Maintain a small, intentional portfolio of billable care management work to remain connected to client
and family needs and ensure community messaging reflects real-world experience.
Supervisory Responsibilities
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This role may provide functional leadership and influence across care managers and community liaisons
but does not carry formal people-management responsibility unless assigned by leadership.
Knowledge and Skill Requirements:
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7+ years of experience in healthcare, senior services, care management, or community-based
leadership roles.
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Demonstrated success building
senior-level partnerships
in complex care environments.
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Strong executive presence with the ability to engage credibly with physicians, attorneys, administrators,
and community leaders.
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Proven ability to influence without authority and work cross-functionally with operations and clinical
teams.
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Excellent communication, presentation, and relationship-building skills.
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Valid driver’s license and proof of current auto insurance required.
Core Competencies
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Strategic relationship building
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Market insight and systems thinking
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Executive-level communication
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Influence and collaboration
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Brand stewardship
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Empathy and professionalism
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Accountability and follow-through
Physical Demands and Work Environment:
The physical demands described here are representative of
those that must be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Ability to travel in an automobile.
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Ability to work beyond standard office hours and to be available for evenings and weekends.
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Demonstrates sufficient strength, endurance and flexibility to perform job responsibilities.
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May require extended periods of standing or sitting.