About Us
At Chick-fil-A, we believe in more than just serving food—we believe in serving people. As a team, we strive to uphold our values of honor, dignity, and respect in a family-friendly, fast-paced environment. We're currently hiring Shift Leaders who are passionate about leadership, customer service, and helping others grow. Join us and be a part of a purpose-driven company that values excellence and community.
Position Overview
The Shift Leader is responsible for managing and supporting restaurant operations during assigned shifts. You will play a key role in maintaining operational excellence, ensuring customer satisfaction, and developing team members through example and leadership. Ideal candidates will have prior restaurant management or leadership experience and a strong focus on delivering consistent, high-quality service.
Key Responsibilities
- Oversee daily operations during assigned shifts, ensuring a smooth and efficient service
- Lead by example to deliver exceptional guest experiences
- Provide on-the-job coaching, training, and motivation to team members
- Ensure compliance with food safety, cleanliness, and brand standards
- Communicate effectively with other Shift Leaders, Team Leaders, and the Operator
- Monitor and assist with inventory, labor, and food cost management
- Help maintain a positive, team-oriented work culture
Required Qualifications
- Must be at least 18 years old
- High school diploma or GED required
- Minimum 1 year of leadership or restaurant management experience
- Strong communication skills (verbal and written)
- Excellent customer service and interpersonal skills
- Must be team-oriented and able to lead by example
- Able to work flexible hours, including Saturdays
- Reliable transportation required
- Must be authorized to work in the United States
- Able to stand and walk for extended periods of time
Preferred Qualifications
- Quick-service restaurant (QSR) or hospitality experience
- Bilingual (English/Spanish) is a plus
- Familiarity with Chick-fil-A's values and service standards
- Experience with basic POS systems and team scheduling tools
What We Offer
- Competitive pay
- Free meals during shifts
- Leadership development and career growth opportunities
- Positive, mission-driven work environment
- Access to Chick-fil-A corporate training resources
- Flexible time-off requests
“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.”
— S. Truett Cathy, Chick-fil-A Founder
Apply today to join a team where your leadership makes a difference!