Experienced Shift Lead / Management (Team Lead) – Naples, FL
Join us at Chick‑Fil‑A as a high-performing Shift Lead / Management (Team Lead) —a leadership position elevated above a standard shift leader role. We’re seeking a proven leader with strong restaurant management, supervisory experience, and the ability to train and mentor team members and future leaders.
What You’ll Do – Key Responsibilities
- Lead shifts in a fast‑paced, high‑volume restaurant environment
- Deliver exceptional guest service and uphold hospitality standards
- Coach, train, and develop team members—mentoring future leaders
- Maintain compliance with food safety, knowledge of HACCP, and health & safety standards
- Oversee operations: inventory control, cost control, and labour management
- Demonstrate relationship management, conflict resolution, and strong communication skills
Ideal Candidate
- 1+ year of restaurant management, team supervision, or leadership experience (required)
- Experience in staff training, team building, and leadership development
- Demonstrated guest service orientation, hospitality, and customer experience focus
- Strong verbal and written communication skills
- Comfortable working long hours and standing during peak shifts
- Reliable transportation & eligibility to work in the U.S.
Required Qualifications
- At least 18 years old
- High school diploma or equivalent
- Availability to work weekends, holidays, and varied shifts
- Proven track record in coaching, mentoring, and performance improvement
Why This Role Stands Out
We’re not just hiring another shift lead—we’re seeking a Top‑Tier Leader, someone who actively builds leadership capacity within our team. If you have experience with multitasking, compliance, and driving performance metrics, and you thrive in a culture grounded in honor, dignity, and respect, we’d love to talk to you.
- Availability to work weekends, holidays, and varied shifts
- Proven track record in coaching, mentoring, and performance improvement
At Chick‑Fil‑A Naples, you’re more than just selling chicken—you’re building community. We look forward to reviewing your application and discovering leaders who will grow with us.
“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.” — S. Truett Cathy
Work schedule
- Other
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Employee discount
- Paid training