ShareApply
SERVPRO of Coeur d'Alene Careers and Jobs

Moscow-Branch Manager/Site Manager

Job Title: Branch Manager / Site Manager 

Location: Moscow, ID 

Position Type: Full-Time, Exempt; $80-$90K/Yearly

Benefits: Health, Dental, Vision Insurance; Paid Time Off (PTO), Paid Holidays 


About the Role & Branch Culture 

We are seeking a high-energy, results-driven Branch Manager to lead our team in Moscow, Idaho. Our branch prides itself on a supportive, collaborative, and kind working environment. We are looking for a leader who naturally drives urgency, maintains sharp operational metrics, and keeps our field crews inspired. 


If you are a high-execution operational leader who thrives on accountability, clear goals, and fast-paced environments, this is the leadership opportunity for you. 


Key Responsibilities

  • Financial & Operational Performance: Drive division-level Gross Profit Margins.
  • Cash Flow Management: Eliminate administrative bottlenecks to ensure project file closeout occurs in under 2 days post-completion. 
  • Carrier SLA Compliance: Direct emergency response operations to guarantee strict carrier timelines. 
  • Team Leadership & Safety: Cultivate a positive culture that retains skilled technicians. Ensure immediate resolution of any safety incidents or HR escalations within 48 hours. 
  • Quality Assurance: Audit and approve all final project estimates for scope accuracy, proper pricing, and margin alignment before carrier submission. 
  • Asset & Fleet Management: Oversee vehicle maintenance schedules, fuel tracking, driver safety, and inventory controls for equipment and consumables. 
  • Community Engagement: Represent the branch across local business organizations, emergency services, and property management networks to drive brand awareness. 


Qualifications & Ideal Profile 

  • Driven Leader: You bring high energy and know how to rally team members around aggressive operational goals without compromising morale. 
  • Metrics & Execution Mindset: Strong persistence for closing loose ends, keeping projects on schedule, and hitting tight operational targets. 
  • Analytical Eye: Sharp ability to spot scope errors, margin leaks, or operational inefficiencies early. 
  • People-First Approach: Able to balance firm operational standards with genuine empathy and care for team members. 
  • Experience: Proven experience in property restoration, construction management, or fast-paced field operations management. 


Why Moscow, Idaho? 

Moscow offers an exceptional quality of life on the vibrant Palouse: 

  • Life on the Palouse: Explore local culture, events, and community life via the Visit Moscow Idaho Chamber & Visitor Center. 
  • Higher Education & Culture: Home to the University of Idaho and neighboring Washington State University, bringing premier academic, cultural, and collegiate sporting events to the area. 
  • City & Community Services: Learn more about the region and local infrastructure at the City of Moscow Official Website and Latah County Government. 




Work schedule

  • Monday to Friday
  • 8 hour shift
  • On call

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance