At Chick-fil-A, our Management Team plays a critical role in leading daily operations, developing people, and ensuring every guest receives an exceptional experience. This position is designed for individuals who are passionate about leadership, thrive in fast-paced environments, and are committed to building strong teams while upholding Chick-fil-A standards of excellence.
As part of the leadership team, you will work directly with an independent Owner/Operator and gain hands-on experience in restaurant operations, team development, and business leadership. This role offers meaningful opportunities to grow professionally while making a direct impact on both guests and team members each day.
Position Type
- Full-Time
What We Offer
- Competitive pay
- Flexible scheduling (with Sundays off)
- Leadership development and career growth opportunities
- Hands-on training and mentorship from experienced Operators and leaders
- Intentional development in operations, people leadership, and business skills
- Scholarship opportunities
- A strong, team-centered culture focused on service and excellence
Management Responsibilities
- Lead daily restaurant operations to ensure smooth and efficient service
- Coach, develop, and support Team Members and Team Leaders
- Set clear expectations and hold the team accountable to Chick-fil-A standards
- Ensure high levels of guest satisfaction and service consistency
- Oversee food quality, speed of service, cleanliness, and food safety standards
- Manage labor, productivity, and operational goals during shifts
- Assist with performance development
- Communicate effectively with leadership and team members across shifts
- Problem-solve quickly and make sound decisions in a fast-paced environment
- Ensure compliance with company policies, procedures, and safety standards
- Lead by example in attitude, work ethic, and hospitality
Qualifications
- Strong leadership and people development skills
- Reliable, consistent, and accountable
- Positive, professional, and service-oriented mindset
- Strong communication and interpersonal abilities
- Ability to stay organized and manage multiple priorities
- Comfortable leading teams in a high-volume environment
- Detail-oriented with strong problem-solving skills
- Flexible availability, including early mornings, evenings, and weekends
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.