A Hostess’s duties primarily focus on ensuring the guests have a positive experience as soon as they enter the restaurant. Examples of Hostess duties and responsibilities include:
Greeting customers as they walk into the restaurant
Helping guests with reservations and guiding them to their table
Giving guests accurate wait time estimates and seating them in the waiting area
Providing customers with menus and answering any initial questions they may have
Optimizing seating at different tables to ensure even workload for wait staff
Answering phones and scheduling reservations with large parties
Requirements:
Positive attitude and interpersonal skills
Good communication skills and phone etiquette
Flexibility when working alternating shifts
Ability to stand for long periods of time