Teaspoon Cafe  

Do you share our passion for tea and boba? At Teaspoon, we're dedicated to using only the freshest ingredients, brewing each cup to our customer's unique preferences, and infusing every creation with love. Join our family, where we prioritize our team just as much as our guests. Together, let's make a difference, one Teaspoon at a time. 

Company Culture: 

• Customer Experience Focus: We prioritize customer experience and train our team to deliver a "CARE" service. 
• Open Communication: We encourage open communication among management and team members; fostering a collaborative environment. 
• Positive Work Atmosphere: We promote a fun and enjoyable work environment, ensuring our team finds joy in their daily tasks. 
• Tea Enthusiasts: Our team shares a love for milk tea, creating a shared passion for our products. 

Key Responsibilities: 

Responsibilities and essential job functions include but are not limited to the following: 

Job Responsibilities: 

• Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Teaspoon. 
• Uphold Teaspoon Mission and values to create the best customer experience possible. 
• Greet customers warmly and efficiently take food and drink orders. 
• Execute Deployment guidelines to prepare beverages and food as necessary to complete orders. 
• Operate a POS system, receive payments from customers in cash or credit card, and provide accurate change. 
• Ensure customer satisfaction with drink products and provide friendly service. 
• Assist in training new partners by positively reinforcing successful performance and offering respectful coaching as needed. 
• Maintain cleanliness of the shop and complete daily cleaning duties. 
• Ability to multitask while paying special attention to detail. 
• Control food costs and record any food waste. 
• Manage inventory organization and adhere to the first-in, first-out rule. 
• Adhere to Teaspoon's standard operating procedures (SOP) when preparing drinks, both for back-of-house (BOH) and front-of-house (FOH) operations. 
• Ensure meticulous adherence to food safety protocols to maintain freshness and prevent contamination in all food and beverage preparation processes. 
• Maintain regular and punctual attendance. 

Essential Physical Requirements 

Candidates must demonstrate the ability to: 

• Operate a variety of machines, tools, and equipment as required for the job. 
• Maintain visual acuity to make general observations regarding safety and accuracy of work. 
• Remain in a stationary position for a minimum of 3 hours during work shifts. 
• Stand, walk, stoop, and kneel as necessary to perform job duties. 
• Lift objects weighing up to 50 pounds intermittently and repetitively lift objects weighing 3 pounds to shoulder height. 
• Utilize hand dexterity to grasp, finger, and reach items. 
• Express or exchange information verbally as needed for job-related communication. 

 Job Requirements: 

• Must be 16 years of age or older. 
• Flexible availability, including early mornings, evenings, weekends, nights, and holidays. 
• Adherence to store operating policies and standards, encompassing the provision of high-quality beverages and food products, cash handling, and store safety and security. 
• Ability to engage with and comprehend customer needs, responding with clear and pleasant communication. 
• Adherence to required dress code standards. 
• Proficient in preparing food and beverages according to standard recipes or customized orders, including adjusting recipe elements like temperature and ingredient quantities. 
• Capability to handle various tasks within the store during each shift. 
• Friendly and outgoing personality. 
• Strong team player mentality. 
• Professional and ethical approach to work. 
• Willingness to assist the store team as required. 

 Additional Requirements: 

• Have a reliable method of transportation 

 Required Knowledge, Skills, and Abilities: 

• Quick learning ability to adapt to new tasks and procedures efficiently. 
• Capacity to comprehend and execute both oral and written instructions, with a willingness to seek clarification when necessary. 
• Strong interpersonal skills for effective communication and collaboration with colleagues and customers. 
• Ability to function effectively as part of a team, fostering cooperation and cohesion. 
• Skill in building and maintaining positive relationships with coworkers and customers alike. 

Note: This job description is not exhaustive and does not imply that these are the only duties to be performed by the employee in this position. Employees may be required to undertake additional job-related duties as assigned by their supervisor. 

Job Types: Part-time  

Pay: $17.20 - $20.00 per hour (depending on experience) 

Please ensure to verify the minimum wage requirements set by your city or local jurisdiction. 

Perks - Enjoy the Good Stuff: 

• Health benefits available for Full-time Employees 
• Employee discounts 
• Opportunities for development and growth within the company 

Join us at Teaspoon, where we value teamwork, excellence, and a customer-centric approach to business. If you meet these requirements and are eager to contribute to our team's success, we encourage you to apply. Thank you for considering this opportunity with us. We look forward to reviewing your application.