• Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes


• Tropical Smoothie Café is fun and different and means having energy and creating a positive atmosphere).


• Delivers ‘Unparalleled Hospitality’ to each customer that visits our cafe.


• Knowledgeable and proficient in each position within the cafe.


• Successfully completed the Café Basics Training Program and Certified Trainer Program.


• Ensures each station is operating to Tropical Smoothie Cafe’s standards.


• Trains and coaches crew members during each shift to ensure brand standards are upheld.


• Uses tools to accomplish goals, manage labor, and control inventory.


• Performs any additional tasks necessary to run the cafe.

Benefits:

• career advancement
• generous employee discounts
• flexible schedule
• performance bonus

Working Conditions:

• Most shifts are between six to eight hours, but this may vary.
• Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and
• may have additional opening/closing responsibilities.
• Lead Crew Members by demonstrating Tropical Smoothie Cafes' core values in all interactions.
• Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
• Fun, fast-paced, upbeat environment with no fryers!

Requirements:

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting, and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out trash.
• Constant face-to-face interactions with crew members and customers.
• Safely navigate in a fast-paced cafe environment.
• Ability to multi-task and remain positive in sometimes stressful working conditions.