The Marketing Team Lead is a high-level leadership position responsible for managing day-to-day restaurant operations, driving strategic growth, and ensuring that the restaurant’s mission aligns with Chick-fil-A’s core values and standards. They’re the face of Chick-fil-A, embodying the mission statement of Winning Hearts Everyday. This role involves managing a team, optimizing business performance, and fostering a positive, productive workplace culture. This role ensures that Chick-fil-A’s high standards for quality, efficiency, and service are met. A Team Lead is one who consistently demonstrates our core values (Integrity, Grit and Servant's Heart) and embraces the Chick-fil-A culture. The Marketing Team Lead is responsible for leading the restaurant’s marketing, branding, sales support, and community-facing initiatives. This role connects marketing strategy with restaurant operations by identifying opportunities to increase sales, strengthen guest relationships, build community partnerships, and promote the Chick-fil-A brand. The Marketing Team Lead works closely with Operations, Catering, Community Engagement, Social Media, and restaurant leadership to create and execute marketing initiatives that support business goals while maintaining Chick-fil-A brand standards.
Our Benefits Include:
- A fun and challenging work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Competitive pay
- Health benefits ($450 medical, $25 dental, $25 vision)
- Reimbursement for Scholarship (Education assistance $350 per semester)
- Up to $100 transportation
- Up to $2500 CFA Scholarship
- Paid Time Off
- Travel opportunities
- Uniform allowance
- Participate in bonus plan (performance based)
- Growth opportunities for leadership and mentorship
- Meal allowance
- 401K and 401K matching
- Life insurance
Marketing Team Leader Responsibilities:
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Balance marketing responsibilities with scheduled operational shifts and responsibilities
- Coordinate and execute marketing campaigns, promotions, and restaurant initiatives
- Work with Operations Leadership to ensure marketing initiatives are practical and successfully executed
- Coordinate with the Social Media Content Creator on content, campaigns, and the social media calendar
- Assist with email marketing, customer communications, and promotional outreach
- Uphold Chick-fil-A brand standards and organizational guardrails across all marketing materials and communications.
- Identify and support sales opportunities, including catering, local businesses, schools, organizations, and events
- Prospect within the community to identify potential partnerships and business opportunities.
- Build and maintain relationships with local businesses, schools, community organizations, and partners.
- Assist with planning and coordinating community events, promotions, and partnerships.
- Maintain organized records of marketing activities, contacts, prospects, and partnerships.
- Track marketing and sales initiatives and communicate results to leadership.
- Represent Chick-fil-A Newport Centre professionally within the community.
Qualifications and Requirements:
- Experience in marketing, sales, hospitality, business development, or community engagement preferred.
- Willingness and ability to actively work in restaurant operations.
- Strong communication and organizational skills.
- Creative, detail-oriented, and dependable.
- Comfortable networking, prospecting, and building professional relationships.
- Strong follow-through and ability to manage multiple priorities.
- Comfortable with social media and email marketing.
- Ability to work independently and collaboratively.
- Commitment to Servant Heart, Grit, and Integrity.
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Ability to work in a team environment with shared ownership and responsibility
- Ability to lead and encourage others
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- 401(k) matching
- Employee discount
- Paid training
- Other