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Chick-fil-A Careers and Jobs

Director of Human Resources

Full-time

Are you a highly organized and people-centered leader who thrives in an administrative role, but also enjoys staying connected to the heart of operations?

Join Chick-fil-A as our Director of Human Resources, where you'll play a vital role in shaping a culture of care, development, and operational excellence. As an executive leader reporting directly to the Owner/Operator, you'll lead with purpose—managing critical administrative functions while actively building relationships and supporting our team on a personal and professional level. This position is ideal for someone who is passionate about people, detail-oriented, and eager to create an environment where team members feel seen, heard, and valued.

Position Details

Pay Type: starting at $25/hr

Position Type: Full-Time, 40 hours/week, Monday-Saturday/Sunday (occasionally)

Availability:

  • Must have flexible availability Monday–Saturday, 6:00am–6:00pm

Perks & Benefits

  • Health Benefits Contributions
  • 401k Contributions
  • Paid Time Off
  • Access to scholarships (up to $2,500/year)
  • Sundays Off
  • Discounted Meals
  • Flexible Scheduling
  • Positive, Purpose-Driven Work Environment

Qualifications

  • Prior Chick-fil-A experience required 
  • Prior Human Resources experience required
  • Administrative experience preferred
  • Strong computer and iPad proficiency
  • Ability to adapt to changing schedules and team needs
  • Able to meet physical demands (stand up to 9 hours, lift up to 50 lbs)

Who You Are

  • Passionate about people and creating a culture of care
  • Highly organized, self-motivated, and detail-driven
  • An excellent communicator with a high level of emotional intelligence
  • Ethical, dependable, and adaptable
  • Committed to professional and personal growth
  • Energized by both structure and team interaction

Responsibilities

Human Resources & Team Culture

  • In charge of full cycle recruiting (sourcing, interview, and onboarding)
  • Lead orientation for new hires with energy and excellence
  • Order uniforms for new hires and team members, leaders and directors 
  • Screening & interviewing leadership candidates 
  • Coordinate interviews and hiring processes for leadership candidates (Zoom + in-person)
  • Coordinate with Director of Training and Operations Director to schedule new team members
  • Partner with recruiting firms and represent the brand at job fairs
  • Maintain accurate and up-to-date employee documentation
  • Create and implement morale-boosting programs and professional development opportunities
  • Provide a safe and supportive space for team members to grow, share feedback, and thrive
  • Identify and nurture leadership potential within the team
  • Facilitate off-boarding processes and team transitions

Administrative Leadership & Business Support

  • Serve as a key assistant to the Owner/Operator
  • Manage business and admin operations: schedules, calendars, email correspondence, phone support, and supply ordering
  • Attend leadership meetings and take notes
  • Support payroll, invoice processing, and vehicle maintenance coordination
  • Organize and maintain accurate records for team members and business needs
  • Connect with guest for guest recovery 

Operations Support (as needed)

  • Step into restaurant operations during high-volume times or special events to stay connected and engaged with the team.

This is more than an HR role—this is a chance to help shape lives, build a team rooted in trust and excellence, and bring care to the core of everything we do. If that sounds like you, we’d love to meet you.

Chick-fil-A - Cypress Ranch

17693 Harpers Run, Lutz, FL, 33558
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.