A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
- Full-time or Part-time
Our Benefits Include:
- A fun team focused work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders that serve 2000+ guests a day.
- Intentional growth and development to help you reach your professional goals
- Scholarships for continuous education, $1000, $2500. or $25,000.
- Pay and compensation well above the industry average.
Team Leader Responsibilities:
- Team Leaders are responsible for supervising assigned stations for an entire shift.
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response and solutions to our Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Excellent communication skills, both written and spoken
- Planning ahead for your shifts and employee setups
Qualifications and Requirements:
- Demonstrate our core values and serve with a winning heart everyday.
- Exhibit a sense of urgency.
- Reliable transportation
- Must be available to work nights
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience in restaurant leadership is preferred with examples of your leadership capacity
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Work schedule
- Monday to Friday
- Weekend availability
- 8 hour shift
- Holidays
- Day shift
- Night shift
Supplemental pay
- Bonus pay
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Flexible schedule
- Employee discount
- Referral program