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Restaurant Leadership

Working at Chick-fil-A is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment. As a member of the Chick-fil-A Waco team, you become part of the story to positively influence others in a dynamic work environment focused on serving guests with excellence, consistently in every experience. As a leader, you set both the pace and tone for all that our dynamic team can do.


Committing to leadership is a development process within the Chick-fil-A Waco organization. We are intentional with investment in our Team Members to grow and develop from within. We commit to people that want to grow and provide valuable training, skills, and opportunity for professional growth to better equip people for organizational leadership.


Requirements:

  • Excellent Verbal and Written Communication Skills 
  • Takes Initiative to Make Things Happen
  • Leads by Example and Encourages Others
  • A Servant's Heart
  • Has a Team Mindset
  • Takes Ownership
  • Proven Leadership Experience History in Another Restaurant and/or Other Industry Role
  • Be at least 18 years old
  • Have a High School Diploma or equivalent


Responsibilities:

  • Create a positive work environment for everyone
  • Coach, Teach, and Train Team Members on policies and procedures
  • Maintain personal knowledge of Chick-fil-A standards from training, stay up-to-date on in-house communications, initiate communications with team personnel to ensure compliance.
  • Work in both Front of House and Kitchen Roles to serve guests with excellence
  • Create Emotional Connections with guests
  • Keep the restaurant neat, clean and orderly at all times
  • Open and/or Close the Restaurant leading the shift as a key holder
  • Identify and mobilize solutions for process execution gaps and/or areas that need attention
  • Use technology to place orders, give feedback, troubleshoot problems, and support restaurant operations


Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.


Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Work schedule

  • Weekend availability
  • Monday to Friday

Benefits

  • Flexible schedule
  • Paid time off
  • Health insurance
  • 401(k) matching
  • Paid training
  • Employee discount

Chick-fil-A - Richland Mall

6001 W Waco Dr, Waco, TX, 76710
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.