JOB TITLE: Manager of Marketing, Magic, & Moments
SUPERVISOR: Owner/Operator
MISSION STATEMENT
OUR MISSION STATEMENT
Serve Boldly. Impact Deeply.
Everything we do flows from this mission.
We serve boldly by creating unforgettable experiences, showing up with energy & creativity, and
delivering intentional hospitality.
We impact deeply by loving our guests, investing in our community, and turning everyday
moments into lasting memories.
This is not a desk job. This is a spotlight job!
Your mission is simple but legendary:
You love people.
You thrive in chaos (the good kind).
You make boring illegal.
You are the person who creates buzz, joy, surprise, smiles, community hype, and “you won’t
believe what Chick-fil-A did today” moments.
Turn everyday visits into unforgettable moments.
Turn random Tuesdays into stories people tell their friends.
Turn guests into raving fans.
WHAT YOU'LL DO
Brand Buzz Builder
• Create hype for new product launches with:
* Product sampling
* Surprise and Delight giveaways
* Pop-up experiences
* Guerrilla marketing moments
• Own our social media presence:
* Monthly content calendars
* Reels, stories, surprise guest shoutouts
* “This place is different” type content
• Make our restaurant a local celebrity — not just another fast-food stop
Surprise & Delight Architect
• Design and execute:
* Monthly surprise & delight events
* Costume days
* Themed pop-ups
* Community stunts
* “Did that really just happen?” moments
• Manage Mr. Cow like a celebrity mascot:
* Appearances
* Community visits
* Spirit nights
* School drop-ins
* Parade moments
Community Hype Person
• Build partnerships with:
* Schools
* PTAs
* Sports teams
* Churches
* Local businesses
• Own Spirit Nights, backstage experiences, & community giveaways
• Be the face of the brand at events, games, tournaments, and festivals
Sales & Growth Strategist
• Create and execute:
* Annual & quarterly marketing plans
* Community partnership pipelines
• Track ROI, giveaway performances, event recaps, and brand exposure
Organization & Execution Boss
• Maintain:
* Promotional inventory
* Mascot gear
* CFA vehicles
* Event supplies
• Handle:
* Donation & Spirit Night requests
* Event scheduling
* Recaps and reporting
* Marketing budget stewardship
WHO YOU ARE
You are:
• Magnetic
• Bold
• Creative
• Fearless
• Organized
• Comfortable on camera
• Comfortable talking to strangers
• Comfortable being “that person” who gets things started
You love:
• Creating experiences
• Making people smile
• Being in the middle of the action
• Thinking big
• Executing fast
NON-NEGOTIABLES
• You must LOVE people
• You must LOVE being visible
• You must be comfortable bringing bold energy
• You must be organized enough to execute the fun — not just dream it
• You must be available nights, weekends, events, & peak hours. (Yes, open availability)
THE RESULT
If you do this job right:
• Our restaurants become “the fun one”
• Our team feels proud
• Our community feels loved
THE REAL-LIFE REQUIREMENTS:
• Valid California driver’s license and reliable transportation - this role moves
• Availability is open - nights, weekends, events, and moments that matter
• Comfortable in Word, Excel, and PowerPoint - you know your way around a keyboard
• Stay on your feet bringing energy for long stretches - 5+ hours
• Lift, move, and set up gear - up to 50 lbs. without hesitation
ADDITIONAL BENEFITS: EDUCATION
The opportunity to go/continue your college journey TUITION FREE and GRADUATE DEBT FREE! You can with Chick-fil-A Beach Blvd / Goldenwest & Warner
Work schedule
- 8 hour shift
- Weekend availability
- Holidays
- Overtime
- Day shift
- Night shift
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Referral program
- Employee discount
- 401(k) matching
- Paid training
- Other