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Chick-fil-A Careers and Jobs

Front of House Team Member


Working at a Chick-fil-A® restaurant is more than a job — it’s an opportunity to build a meaningful career in a positive, people-centered environment. Each Chick-fil-A restaurant is locally owned and operated by an independent franchise Owner/Operator who invests deeply in their Team Members and in the surrounding community.


Position: Full-Time Front Counter / Drive-Thru Team Member


Location: Cascade, MI


Are you looking for a stable, full-time position with a company that values your contribution, invests in your growth, and provides opportunities for advancement? At Chick-fil-A Cascade, we’re searching for dependable, service-minded professionals who take pride in their work and want to make a lasting difference in the lives of others.

As a Team Member, you’ll be part of a supportive, high-performing environment where excellence, teamwork, and care for people come first.

Responsibilities

  • Deliver exceptional guest experiences with warmth, enthusiasm, and professionalism
  • Model Chick-fil-A’s values through dependable work, integrity, and genuine hospitality
  • Thrive in a fast-paced environment while maintaining accuracy and attention to detail
  • Collaborate effectively with team members and leadership to meet goals
  • Support daily operations in both the Front Counter and Drive-Thru areas
  • Communicate clearly, courteously, and proactively with guests and teammates
  • Uphold all Chick-fil-A standards, including dress code, safety, and cleanliness policies
  • Perform other duties as assigned by leadership

Qualifications

  • Reliable and consistent work ethic with a desire for long-term employment
  • Strong interpersonal and communication skills
  • Positive attitude and passion for serving others
  • Proven ability to multitask and stay organized in a fast-paced environment
  • Team-oriented mindset with a commitment to excellence
  • Flexible availability (including early mornings, evenings, and Saturdays)
  • Ability to lift 10–50 lbs and stand for extended periods

Benefits

  • Competitive pay and consistent full-time hours
  • Sundays off — to rest, recharge, and spend time with family and friends
  • Opportunities for advancement and leadership development
  • Supportive, family-oriented work environment
  • Health and wellness benefits (where applicable)
  • Paid training and ongoing skill development
  • Scholarship opportunities for continued education

Grow With Purpose

At Chick-fil-A Cascade, you’ll find more than a job — you’ll find a career that aligns with your values and a team that feels like family.

  • Apply today and take the next step toward a rewarding future with Chick-fil-A.


Location: Cascade (MI)

Benefits

  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Referral program
  • Employee discount
  • Paid training

Chick-fil-A - Cascade (MI)

5525 28th St SE, Grand Rapids, MI, 49512
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.