Position Summary:
The Bartender is responsible for the smooth operation of bartending and beverage service. The bartender is a highly visible role and is key to the success of our venue's operations. This role serves as an ambassador to our guests and helps to ensure the ambiance of the restaurant is maintained and guest expectations are met and exceeded.
Key Responsibilities:
- Arrive on time and in uniform
- Bring personal tools: notepads, wine key, and pen for taking orders
- Greet guests at the bar within one minute of their arrival
- Take and enter all food and beverage orders into the POS system
- Course food appropriately and according to guest preferences
- Provide knowledgeable, clear menu and beverage descriptions
- Execute all cocktail and beverage orders for bar guests and service well
- Properly execute wine service
- Check in with guests to ensure satisfaction throughout their visit
- Clearly communicate dietary restrictions and allergies on tickets and verbally
- Fulfill lounge server responsibilities when scheduled
- Stock and maintain bar supplies and garnishes throughout the shift
- Wash and polish glassware as needed
- Manage guest checks and process payment
- Handle and balance a cash drawer accurately
- Participate in weekly cleaning duties and maintain a tidy bar area
- Sincerely thank and bid farewell to each guest
- Assist in maintaining the front door and closing procedures
Schedule Expectations:
This is an hourly, tipped position. The Bartender is expected to work scheduled service shifts, with consistent evening and weekend availability required. Some opening or closing shifts may be part of the weekly schedule.
Qualifications & Expectations:
- Ability to think clearly and communicate effectively under pressure
- Deep knowledge of the restaurants food menu, ingredients, and preparation techniques
- Strong multitasking and prioritization skills
- Team-oriented mindset with the ability to support fellow bartenders and bar backs
- Ability to perform professional wine service
- Comprehensive knowledge of all house cocktails, including ingredients and technique
- Growing knowledge of wines by the bottle and full knowledge of wines by the glass
- Familiarity with standardized recipes for classic and modern cocktails
- Genuine interest in creating memorable guest experiences through excellent hospitality
Work Environment:
Work is performed in a restaurant/event environment. This role requires primarily standing and walking during entire shift. Work environment is fast-paced and team member must be able to manage multiple priorities throughout a shift.
Disclaimer:
This job description is intended to outline the general nature and scope of the role. Duties and responsibilities may be adjusted at any time based on the needs of the restaurant.
DDP Cleveland is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Work schedule
- Weekend availability
Supplemental pay
- Tips
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Employee discount