Welcome to jaja (jajacleveland.com) - Operated by Harbor Bay Hospitality, jaja is located in INTRO – Cleveland’s exciting mixed-use project, which features nearly 300 new apartments, an acre of green space, and a lavish top-floor event venue directly across the street from the historic West Side Market. Jaja is unlike any steakhouse you’ve ever seen - sophisticated, yet free-spirited, the design features rich interiors and lush greenery all beneath our signature retractable glass room. The food features a globally inspired take on the classic steakhouse with shared plates, Argentine-style wood-fired meats and seafood and memorable desserts, all alongside a unique beverage program featuring wines found no where else in Cleveland and contemporary takes on classic cocktails.
Jaja features a cozy dining room and an ample 2nd story patio with a perfect view of the West Side Market Clocktower. Dinner service takes place from Tuesday-Sunday.
The Dishwasher ensures the kitchen runs smoothly by cleaning dishes, utensils, and kitchen equipment. They maintain cleanliness and organization in the dish area and assist with basic kitchen tasks as needed. All while embodying our core values.
Our Core Values
- Par Excellence
We go beyond expectations. Every detail, every plate, every interaction should reflect our commitment to excellence
- Esprit de Corps
We believe in pride, professionalism, and constant improvement — together
- Of Service
We serve with sincerity, gratitude, and anticipation of our guests' needs. Thoughtfulness is our default.
Essential Functions
- Champion Lateral Service
- Learn
- Own the individual guest experience
- Set the next shift up for success
- Deliver perfectly clean dishes
- Own the cleanliness and organization of dish room
- Communicate product needs
Education / Experience / Certifications:
- Must be 18+ years of age.
- 1-3 years’ experience in a food service role.
- Knowledge of various food-service styles a plus.
- Exceptional interpersonal communication skills.
- Maintains composure under pressure, remains calm and courteous in difficult situations.
- Required to work nights, weekends, and/or holidays as business demands; ability to work flexible hours as required.
Work Environment:
Work is performed in a restaurant/event environment. This role requires primarily standing and walking during entire shift. Work environment is fast-paced and team member must be able to manage multiple priorities throughout a shift.
Harbor Bay Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Employee discount