Welcome to Pioneer (pioneercleveland.com), an exciting new camping-themed sports bar in the heart of Ohio City. Pioneer’s expansive dining room is built around 13 TVs, so you never have to miss a game and our show-stopping Argentenian-style hearth that celebrates the oldest method of cooking known to man: live-fire. Outside, guests can grab drinks from our custom airstream bar and enjoy their meal on the expansive patio, while enjoying their favorite teams on our outdoor TVs. Operated by Harbor Bay Hospitality, Pioneer is located in INTRO – Cleveland’s exciting new mixed-use project, which features nearly 300 new apartments, an acre of green space, and a lavish top-floor event venue directly across the street from the historic West Side Market. 

Pioneer is looking for team members that are dedicated to friendly and fun service, and who are eager to help us make this the absolute best place for sports in Cleveland. Pioneer is currently open six days a week with busy brunch service on the weekends.  

We’re building a top-of-the-line team that we want to respect and grow with from day one. We’re looking for industry rockstars who shine at the following: 

• Attentive service
• Kindness
• Competency in the workplace
• Attention to detail
• Thinking on their feet 

By joining our team, here’s what you can expect from us:

• Extensive growth opportunities
• A respectful and exciting workplace 
• Competitive pay and benefits
• Being surrounded and inspired by the best in the business 

Our goal? That this will be the best place you’ve ever worked in the industry.

The Line Cook is responsible for plates, dishes, and basic food preparation. The Line Cook prepares and cooks food in a specific station, maintaining a safe and clean prep area according to company and regulatory standards. The role makes sure the kitchen is appropriately stocked. The Line Cook will maintain high standards for food service while contributing to profitable business performance.

Essential Functions

• Set up cook stations and stock with necessary prep supplies.
• Prepare food for service according to chef instructions, recipes, and standard requirement.
• Weigh, measure, mix and prep ingredients according to recipes.
• Cook items on the line by grilling, frying, chopping, sauteing, and broiling to quality guidelines and standardized recipes.
• Rotate and maintain food inventory and supply items daily including walk-in/storage, disposing of expired items, and communicating with manager regarding replacement items.
• Prepare and follow recipes for bulk prep.
• Communicate clearly with managers and culinary staff.
• Work closely with all team members to ensure smooth operation.
• Adhere to quality standards for culinary team and ensure execution.
• Comply with public health and food safety requirements.
• Actively participate in weekly manager meetings.
• Ensure Toast application is effectively utilized for timekeeping.
• Notify manager of any equipment malfunctions brought to your attention.
• Ensure BOH work areas clean and organized at all times.
• Participate in pre-event meetings with team members to ensure events flow smoothly.
• Contribute to a positive work environment to consistently achieve standards and provide exceptional guest service.
• Comply with all policies regarding attendance, performance productivity and teamwork.
• Promote safe operation of all equipment and safe food handling.
• Ensure work areas are clean and always organized.
• Ensure safety-related matters are addressed in a timely fashion and escalate to leadership, as necessary.
• Other duties as assigned.

Education/Experience/Certifications

• Previous experience as Line Cook in a full-service restaurant environment
• Exceptional interpersonal communication skills including fluency in English both oral and written.
• Basic math skills including working with measurements required.
• Problem solver and analytical thinker works constructively to solve problems and learn from mistakes, anticipates the needs of personnel and guests, “sees around corners”- works proactively to prevent issues from arising, exercises common sense and good judgment.
• Maintains composure under pressure, remains calm and courteous in difficult situations.
• Willingness to learn and accommodate industry changes and company directives.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher) and Toast point of sale is desirable.
• Required to work nights, weekends, and/or holidays as business demands; ability to work flexible hours as required
• ServSafe certification, preferred

Work Environment

Work is performed in a restaurant/event environment. This role requires frequent standing and walking during entire shift. Work environment is fast-paced, and team member must be able to manage multiple priorities throughout a shift. Exposure to cold and heat may occur on regular basis throughout a shift (entering refrigeration equipment, multiple industrial/food service and exposure to cooking appliances).