Welcome to jaja (jajacleveland.com) - Operated by Harbor Bay Hospitality, jaja is located in INTRO – Cleveland’s exciting mixed-use project, which features nearly 300 new apartments, an acre of green space, and a lavish top-floor event venue directly across the street from the historic West Side Market. Jaja is unlike any steakhouse you’ve ever seen - sophisticated, yet free-spirited, the design features rich interiors and lush greenery all beneath our signature retractable glass room. The food features a globally inspired take on the classic steakhouse with shared plates, Argentine-style wood-fired meats and seafood and memorable desserts, all alongside a unique beverage program featuring wines found no where else in Cleveland and contemporary takes on classic cocktails.
Jaja features a cozy dining room and an ample 2nd story patio with a perfect view of the West Side Market Clocktower. Dinner service takes place from Tuesday-Sunday, with a Sunday brunch service. Since opening in October 2023, jaja has become the premier reservation in Cleveland.
Essential Functions
- Assist with opening and closing duties, such as restocking the dinning room with garnishes, straws, and napkins, ensuring that Bartenders have clean towels, glassware, etc.
- Ensure bar is well-stocked with ice, liquor, wine and beer throughout service..
- Keep the dinning room clean by wiping down surfaces, sweeping and mopping, removing soiled glassware, scrubbing coolers and storage areas, and emptying trash receptacles.
- Learn about menu items and memorizing cocktail recipes.
Requirements
- Knowledge of menu items, including beers, wines, cocktails, and liquors.
- Problem solver and analytical thinker: works constructively to solve problems and learn from mistakes, anticipates the needs of personnel and guests, “sees around corners”- works proactively to prevent issues from arising; exercises common sense and good judgment.
- Maintains composure under pressure, remains calm and courteous in difficult situations.
- Willingness to learn and accommodate industry changes and company directives.
- Required to work nights, weekends, and/or holidays as business demands; ability to work flexible hours as required.
- Responsible and punctual with an ability to meet physical and scheduling demands of the position, including, walking, standing, or lifting heavy items for extended periods and working nights, weekends, and holidays.
Work Environment
Work is performed in a restaurant/event environment. This role requires frequent standing and walking during entire shift. Work environment is fast-paced and team member must be able to manage multiple priorities throughout a shift. Exposure to cold and heat may occur on regular basis throughout a shift (entering refrigeration equipment, multiple industrial/food service and exposure to cooking appliances).
Harbor Bay Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Supplemental pay
- Tips
Benefits
- Health insurance
- 401(k)
- Employee discount
- Vision insurance
- Dental insurance