Service Manager: Le Burger

Le Burger Cleveland Leadership Team

Hiring For– Service Manager, Le Burger

Le Burger 4304 is a French-inspired burger spot built around a simple question: “What would happen if two American guys opened a burger spot in Paris?”

Our original Minneapolis location brings that idea to life as a fast-casual restaurant — bright, playful, and family-friendly —serving fine-dining quality burgers and the best fries in town with counter-service ease. In Cleveland, we’re taking that same spirit to a bigger stage: a spacious, full-service neighborhood bar where guests can gather, catch the game on TV, sip cocktails at our full bar, and settle in for a sit-down experience. It’s everything people love about Le Burger, but with room to stay awhile.

Job Description:

The Service Manager is responsible for the overall operations for Le Burger. They ensure guests enjoy unexpected and remarkable experiences, drive positive financial results, cultivate a positive culture for team members, and supports the development and leadership of the  team. While aligning with our core values.

OUR CORE VALUES: Our values guide our every decision, and alignment with these values is a prerequisite for qualification

Par Excellence

A commitment to being the absolute best in every aspect—setting a standard of excellence that goes beyond what is typically expected.

Espirit de Corps

Continuous improvement and change for the better signifies the enthusiasm, pride, professionalism we share in the pursuit of excellence for ourselves and guests.

Of Service

We understand that we need our guests more than they need us, and we will sincerely and graciously create a space of thoughtfulness, attention to detail, and anticipate the needs of guests

Key Responsibilities

Own Your Shifts     

Work the Floor     

Lead By Example     

Server Staffing, Scheduling, Training, and Development     

Execute and Continuously Improve Server SOPs     

Cleanliness and Organization of POS Stations, Dining Room, Beverage Areas      

Server Quarterly Conversations     

Server Labor Costs     

Support Guest Feedback Collection and Reporting

Qualifications:

2+ years in restaurant management experience

Experience with staffing, scheduling and training

Experience with inventory management and ordering.

Strong organizational and communication skills

Experience with financial statements and reconciliation procedures

Strong knowledge of food, beer, wine, and spirits.

A passion for hospitality and the restaurant industry

An entrepreneurial spirit

Benefits:

Health, dental and vision benefits with 50% paid employer contributions

Paid time off and manager meals

Opportunities for career growth and development

Role Compensation Ranges

Service Manager: $55k–$65k

Work schedule

• Weekend availability

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance