At Chick-fil-A, the Overnight Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Overnight Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are the behind-the-scenes engine that makes every day of service possible — resetting the restaurant, preparing food for the next business day, and ensuring the building, equipment, and inventory are ready before the first guest arrives.
Position Type:
- Full-time $17/hr: Must meet certain availability thresholds
- 10pm - 6am
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Back of House Team Member – Chick-fil-A Springfield
MISSION
To restore the restaurant to a spotless, fully-stocked, and operationally-ready state every night — executing prep, cleaning, truck handling, and preventive maintenance with precision so the opening team can deliver remarkable service from the very first order
OUTCOMES
Reset the Restaurant for Next-Day Success
- Complete all post-service cleaning tasks to CFA standards before shift end.
- Ensure the kitchen, dining room, restrooms, and exterior are guest-ready at open.
Execute Overnight Prep with Precision
- Prepare food items for the next business day according to par levels and recipe standards.
- Maintain 100% alignment with CFA food safety, dating, and storage protocols.
Own the Truck and Inventory Process
- Unload the delivery truck efficiently and accurately.
- Organize stockrooms, walk-ins, and freezers using FIFO and proper labeling so the opening team can find anything in seconds.
Maintain Facilities and Equipment
- Complete scheduled preventive maintenance on kitchen equipment and facilities.
- Identify and report equipment issues early to prevent service disruption.
- Ensure cleaning of hoods, fryers, floors, drains, and other deep-clean items on the assigned cadence.
Ensure Sanitation and Safety Compliance
- Receive zero critical violations in internal or external food safety audits.
- Follow correct procedures for chemical handling, equipment lockout, and personal safety throughout the shift.
Support Overnight Crew Rhythm and Efficiency
- Stay ahead of the closing and prep checklists without being asked.
- Communicate clearly with the Overnight Lead and adapt as priorities shift.
Promote a Calm and Focused Overnight Environment
- Model emotional control, presence under pressure, and hustle with purpose during long, independent shifts.
COMPETENCIES
Role-Based Competencies
- Precision: Strong attention to process details, timing, and recipe accuracy.
- Efficiency: Produces volume of prep and cleaning work with minimal waste or rework.
- Self-Direction: Works independently with little supervision and sees tasks through to completion.
- Stamina: Sustains focus and physical effort across an overnight shift.
- Cleanliness and Safety: Takes ownership of a spotless and safe restaurant.
Cultural Competencies
- Hunger for Wisdom: Seeks to master each overnight position and asks for next-level training.
- Accept Responsibility: Owns missteps and proactively seeks solutions before they affect the opening team.
- Embody a Leader's Heart: Serves the day teams by anticipating their needs and setting them up to win.
- Reinvent Continuously: Brings ideas for how the overnight process can run smarter and smoother.
Specific Responsibilities:
- Cleaning the restaurant after service has ended, including deep-clean tasks on a rotating schedule
- Preparing food for the next business day to par
- Unloading the delivery truck and organizing inventory in stockrooms, walk-ins, and freezers
- Facilities and equipment preventive maintenance
- Completing nightly checklists and communicating handoff notes to the opening team