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Human Resources Director

Job Description 6.14.23

We are seeking a highly motivated and experienced Human Resources Director to join our team at Chick-fil-A. In this role, you will play a pivotal role in talent acquisition, retention initiatives, and fostering growth and development within our organization. Your primary responsibility will be to ensure the recruitment of high-quality candidates, promote employee engagement, and support the professional development of our team members.  Apply now to if you are interested in being a part of a growing organization that values teamwork, community engagement, and continuous improvement.

Responsibilities:

Talent Acquisition:

  • Source and recruit top talent by leveraging internal and external networks, attending career fairs, and building talent pools.
  • Craft compelling job descriptions and enhance our recruiting materials to attract and engage potential candidates.
  • Conduct interviews, as well as coordinate and participate in the selection process for team members and leadership positions.
  • Coordinate orientation details for selected candidates, ensuring a seamless onboarding experience.
  • Maintain accurate records in all systems, including new hire forms, onboarding documents, insurance information and payroll processes.

Retention Initiatives:

  • Continuously assess team morale through regular observation, engaging with team members at all levels, and taking proactive measures to increase retention and protect our brand.
  • Prioritize prompt and efficient communication with Team Members, addressing their requests and needs related to health insurance, uniforms, payroll, and interpersonal relationships.
  • Collaborate with evaluators to ensure consistent and comprehensive employee evaluations.
  • Work together with Certified Trainers to ensure effective training practices are implemented and team members have access to resources to foster personal and professional development.


Policies and Compliance: 


  • Regularly review store and company policies to ensure compliance and clear expectations.
  • Maintain up-to-date knowledge of labor laws and ensure proper signage is displayed.
  • Ensure adherence to safety procedures and requirements within the store.
  • Thoroughly review and validate accuracy of onboarding documentation.
  • Oversee disciplinary actions and ensure they are handled in accordance with HR policies.


Qualifications:

  • Bachelor's Degree in Human Resources, Business, or related field 
  • 2-3 years experience in human resources
  • Proficiency in Microsoft Office and HR systems
  • Strong leadership skills with the ability to build relationships and coach team members.
  • Business acumen to quickly gain an understanding of the business needs and strategy, understanding how human resources impacts the strategy, and align staffing needs accordingly 
  • Servant leadership mentality with a strong passion for delivering exceptional customer service.
  • Well-organized manager with excellent verbal, written, and electronic communication skills.


We are looking for an individual who possesses excellent communication and organizational skills, with a strong understanding of HR best practices and employment regulations. If you are passionate about developing and supporting a high-performing team, we encourage you to apply for this exciting opportunity as a Human Resources Director at Chick-fil-A.



Supplemental pay

  • Bonus pay

Benefits

  • Disability insurance
  • 401(k)
  • Referral program

Chick-fil-A - Viewmont

1239 2nd St NE, Hickory, NC, 28601
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.