The Role: The Curator of the Guest Experience
Are you a hospitality professional who is driven, organized, and passionate about the craft of service? At Lib’s Grill, our servers are more than just staff—they are the face of our "Good People, serving Good Food" mantra. We are looking for high-performers to join our founding team at our newest location to provide exemplary, seamless service in a high-volume steakhouse and raw bar environment.
Our Culture: Growth, Giving, and Radical Candor
We are a growing brand that values Extreme Ownership. We operate with Radical Candor: we care personally about your success and challenge you directly to be your best. Joining a new location means you must "Buy In" to our systems, including weekly quizzes and pre-shift check-ins, to ensure we are always in the Pursuit of Perfection.
What You’ll Do (Key Responsibilities):
- Execute the Lib’s Grill Steps of Service: Master our specific technical service steps to ensure a flawless guest journey from greet to payment.
- Master the Menu: Maintain a complete understanding of our food, craft cocktail, and BWL (Beer/Wine/Liquor) menus.
- Mise en Place: Take pride in your section, ensuring proper table setting and the removal of unnecessary items to maintain an inviting environment.
- Section Ownership: Manage your own timing, pacing, and shift bank with 100% accountability.
- The "Next Shift" Mentality: Complete all sidework—including detailing and sweeping—to set the next team up for success.
Why You’ll Love Lib’s Grill:
- Instant Pay: Access your tips immediately after your shift via the Branch Card.
- Educational Outings: We believe in growth; join us for team outings that expand your product and industry knowledge.
- Career Development: We use Individual Development Plans (IDPs) to provide leadership opportunities and help you reach your professional goals.
- Dining Benefits: Enjoy a 25% Employee Discount for you and your guests.
- Retirement Security: Automatic enrollment in MarylandSaves.
Requirements:
- Availability: MUST have open weekend availability. Weeknight availability is highly preferred.
- Experience: Previous customer service experience is preferred; a "Willingness" to learn is mandatory.
- Age: Must be at least 18 years of age.
- Equipment: Must possess a wine key, lighter, and a $20 shift bank.
- Physicality: Ability to work on your feet for several hours and lift up to 55 lbs.
- Reliability: You should have reliable transportation or means of attending your scheduled shifts.
Work schedule
- 8 hour shift
- 12 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay
- Tips
Benefits
- Employee discount