We are seeking a General Manager with a commitment to giving and growing. To be considered for this position you should be experienced in leading a team and managing daily operations, able to execute operational plans to meet business objectives and contribute to the personal and professional development of your team.
Responsibilities:
- Scheduling FOH and overseeing the schedule for the HOH to meet labor goals
- Oversee the inventory management and ordering for beer, wine and liquor to meet prime cost goals
- Oversee the inventory management and ordering of dry goods, paper products and chemicals within established budgets
- Oversee the inventory management and ordering of food product to meet prime cost goals
- Streamline restaurant processes to improve the overall guest experience
- Enforcing food handling regulations and other guidelines to increase guest safety (HAACP)
- Enforcing all policies and procedures outlined in the handbook
- Deliver superior guest experiences through application of the steps of service and pillars of success
- Following up on guest experiences, positive and negative, in order to improve the policies, procedures and team development program of the restaurant
- Assist in planning and development guest loyalty programs specific to location
- Involvement in the planning of new and updating existing menus
- Respond efficiently to guest questions and complaints by finding “win-win” resolutions
- Organize and supervise shifts through leading by example
- Training and evaluate staff performance
- Nurture a positive working environment and inclusive culture
- Monitor operations and initiate corrective actions
- Implement innovative strategies to improve productivity and sales
Requirements:
- Industry experience of at least 5 years (in FOH roles: server, bartender, host, runner, busser, barback)
- Management or Leadership experience of at least 2 years in a full-service restaurant
- The ability to be hands on and execute in any FOH position when needed
- Working knowledge of restaurant kitchens and willingness to help in HOH positions when needed
- Strong understanding of costing and labor systems that lead to restaurant profitability
- Ability to develop and execute actionable plans in order to meet/exceed the financial goals of the restaurant
- Ability to work 8-14 hour shifts
- Strong communication skills (with team and guests)
- Strong understanding of the difference between "service" and "hospitality"
- Operational knowledge of Google Workspace
- Basic cash management and bookkeeping skills
- Basic knowledge or understanding of project management tools and principles
- Comfortability in delivering constructive criticism and coaching team members on a daily basis
Your Commitment to Uphold:
1. Hospitality – the genuine care of our guests and fellow associates; this allows us to
create Guests from Customers.
2. Teamwork – goal-oriented drive for the bigger picture supported by unselfish action
and unwavering support.
3. Pursuit of Perfection – we set the standard for the guests’ expectations; a perpetual
attention to detail and focus on the needs of the guest allows us to exceed them
4. Enjoyment in Your Work – creating a fun atmosphere that everyone enjoys being a part
of, while continuously working to meet goals and exceed expectations (fun doing work,
not only fun at work)
5. Self-Improvement – taking accountability for your actions in all situations to make
improvements upon oneself in support of the team
6. Pride – putting your name on your actions and the product that our brand creates
We operate under the assumption that: We are all seeking fulfillment in life. The only true way to achieve said fulfillment is by "Growing" & "Giving"
Other Benefits:
You can expect flexibility in scheduled and to be scheduled at least 1 weekend day off (Fri/Sat/Sun).
We alot administrative time on the schedule to create a better work/life boundary.
Paid Vacation.
Seeking 401k Matching (To begin SOON).
GM's receive 1 month paid sabbaticals every 3 years
Work schedule
- 8 hour shift
- 12 hour shift
- Weekend availability
- Holidays
- Day shift
- Night shift
Supplemental pay
- Supplemental income
- Bonus pay
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- 401(k) matching
- Employee discount
- Profit sharing