Must be 18 years of age or older, have previous experience leading people and delivering results, and have full-time availability.
Kitchen Shift Leader – Lead now. Grow intentionally. Do meaningful work.
At Chick-fil-A Singing Hills, we pursue excellence to go above and beyond for our guests and team. Behind every great guest experience is a kitchen team preparing safe, fresh, high-quality food with care and consistency.
We serve hundreds of guests during peak hours and are looking for experienced, direct-hire Kitchen Shift Leaders who can lead people, coordinate production, and maintain high standards in a fast-paced environment. If you take pride in developing others and running an organized, efficient kitchen, we want to meet you.
The Singing Hills Promise: Compensation & Benefits
We are committed to laying foundations that serve you long after your time with us is done. We offer a competitive, customized benefits package:
- Competitive Pay: Starting at $19 to $20 per hour with a written 90-day compensation and development review.
- Sundays Off: Closed every Sunday for a dedicated day of rest.
- Free Online College (Zero Debt): Tuition and books are 100% covered by your Operator for flexible, online programs at the University of the Cumberlands (180+ fields).
- CFA Scholarships: Earn up to $1,500 twice per year, with up to a $35,000 lifetime total.
- Health & Future: Health, Life, Dental, and Vision insurance plans, plus 401(k) matching.
- Paid Time Off (PTO): Earned time off to support a balanced career.
- Professional Growth: Regular one-on-one coaching, a 30/60/90-day onboarding plan, uniform allowance, and paid ServSafe Manager certification.
- Known & Valued: An intentional culture of care where leadership listens, communicates openly, and celebrates your personal growth and milestones.
- High-Energy Perks: A generous meal credit, team contests, and seasonal team outings.
What You Will Own (Leadership Responsibilities)
- Kitchen Shift Operations: Lead daily kitchen operations, assign positions, coordinate breaks, and execute opening and closing routines while keeping the team prepared for changing demand.
- Food Safety & Quality: Uphold Chick-fil-A standards for food preparation, cooking, holding times, temperatures, sanitation, and prevention of cross-contamination. Address concerns immediately.
- Production & Speed: Anticipate demand and coordinate food production to keep orders moving while protecting freshness, quality, and accuracy.
- Real-Time Coaching: Set clear expectations, recognize strong performance, and address gaps with clarity and care—even when you are not scheduled as a trainer.
- Team Development: Help Team Members build confidence and proficiency across kitchen positions. Support accurate completion of training passports and performance ratings based on demonstrated skills.
- Communication & Teamwork: Stay connected with hospitality leaders to communicate product availability, wait times, and changing needs during each shift.
- Inventory & Waste Control: Monitor product levels, follow rotation and labeling procedures, and reduce avoidable waste through thoughtful preparation and portion control.
- Cleanliness & Equipment Care: Maintain a clean, organized kitchen, reinforce uniform and appearance standards, and promptly report equipment or maintenance concerns.
The Ideal Leadership Candidate
- Proven Leadership: One to two years of formal experience supervising, training, or directing teams, such as a Shift Lead, Kitchen Lead, or Assistant Manager.
- High-Volume Background: Experience in a fast-paced kitchen, quick-service restaurant, food production operation, or similar environment.
- Food Safety Mindset: Understands that safe food handling, consistent procedures, and a clean workspace are essential to every shift.
- Calm Under Pressure: Prioritizes effectively, communicates clearly, and helps the team stay focused and positive during peak-volume periods.
- Hands-On Leadership: Willing to work alongside the team, learn every kitchen position, and step in where support is needed.
- Attention to Detail: Notices quality concerns, production gaps, and opportunities to improve before they affect the guest experience.
- Physical Stamina: Ability to work on your feet for several hours, lift up to 40 pounds, and work in a kitchen environment around heat and commercial cooking equipment.
- Dependability & Integrity: Reliable transportation, consistent attendance, ownership of results, and a clear desire to develop people.
Our Hiring Process: Fast & Intentional
We respect your time and work toward a 5-day target hiring cycle:
- Day 0–1: Application received and reviewed.
- Day 1–3: One structured in-person interview and an interactive restaurant tour.
- Day 3–4: Final conversation with the Owner-Operator or senior leadership team.
- Day 4–5: Final decision and formal offer with a written 30/60/90-day roadmap.
Are you up for the challenge? Apply today to build your leadership career.
Benefits
- Flexible schedule
- 401(k) matching
- Employee discount
- Paid training
- Mileage reimbursement