Restaurant Manager

We are looking for an experienced and skilled store manager with remarkable skills, who will help run a store effectively and with attention to detail. This is as much about people as it is about food, so you’ll have to be comfortable dealing with a variety of guests and team members.  Our guest satisfaction is just as important as our team members’ satisfaction.  Being people focused is paramount to your store’s overall success.  It is imperative that you be able to efficiently and accurately handle issues with guests and team members as they arise.  Your ability to motivate and cultivate will be a key contributor to the overall bottom line performance of your location.  Leading by example and lifting up your staff will result in revenue and profits.

Your job is to oversee all front house operations including but not in any way limited to staffing, food knowledge, extensive BWL knowledge, delivering a superior food and beverage experience while maximizing customers’ expectations.  Being able to balance seating capacity and plotting reservations, setting schedules and shifts that balance with the hours and volume in the restaurant, making instantaneous decisions based on volume.

Responsibilities of a Restaurant Manager

• Organizing and supervising shift

• Training new and current employees on proper customer service practices

• Maintaining financial and statistical records

• Dealing with customer complaints and queries

• Ensuring compliance with safety and health regulations

• Preparing promotional displays and materials

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Restaurant Manager Job Requirements:

• Resourcefulness

• Organizational skills

• Teamworking skills

• Verbal communication skills

• Enthusiasm

• Executive skills

• Problem-solving skills

• Showing initiative

• Proven work experience as a Restaurant Manager or similar role

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and POS Touch

• A strong and focused leader